Slow speed from Finland

Hi, how can I get the speed back the way it was? I live in the US and watch Finnish TV.  This has worked well but for the last couple of days the speed has been very slow. I can hear audio but the picture does not play. I've reset the VPN connection. Thanks!

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  • LakshLaksh Posts: 4,440 Community Manager

    Hi hansu,

     

    Does it happen at all the times or intermittently or during a particular time only?

  • hansuhansu Posts: 4

    Mostly in the evenings, I've noticed.  Here about 6 pm and so in Finland 3 am.

     

  • LakshLaksh Posts: 4,440 Community Manager

    Hi hansu,

     

    This article might explain a bit more about the situation. Our teams are constantly monitoring the traffic on our virtual locations. If one of the virtual locations is used very actively by other users, it may slow down the network speed.

  • hansuhansu Posts: 4

    Thank you for the info!  I will check it out tonight and let you know. Smiley Happy

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