VPN drops on Huawei (Android 5.0.1)
in F-Secure VPN
I've recently changed phone, and on the new Huawei P8 lite the VPN connection drops every time (within seconds, max. minutes) the phone is idle/locked. Freedome version is 220.127.116.1146.
No, it doesn't auto-connect, unless I open the app. When doing so, the big central status will be immediately showing "on", and you'll see it "connecting..." for a few seconds, then it's connected and the little key icon in the Android status bar comes back on.
And yes, the phone has quasi-permanent Internet connection; if not WiFi, then certainly GSM.
Can you have a look at this article regarding the same issue and see if it helps?
If you are still having the same issue, I recommend opening a support ticket or chat with our support team so that this can be investigated further.
Ben Posts: 2,641 F-Secure Product Expert
Here is an article on this topic.5 Like
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