I upgraded my phone and my subscription didn't transfer over

Hi,

 

I upgraded my phone from an iphone 5s to an iphone 7 plus and restored from the most recent back-up on icloud.  For some reason my subscription didn't transfer with it.  Could someone help me restore my subscription?

Best Answer

Comments

  • LakshLaksh Posts: 4,442 Community Manager

    Hi fuminshou48,

     

    May I know how you purchased your Freedome subscription? Was it purchased from the app store or is it a multi device subscription?

  • LakshLaksh Posts: 4,442 Community Manager

    Thanks for keeping us posted, fuminshou48. Glad to know the license is transferred successfully.

This discussion has been closed.