subscription code does not work

Anixer Posts: 2 New Member

I bought a license for 3 devices today, work on my iphone but not on my iMac.
It just says that the code does not work and I can not find anywhere how to fix it? Have had an old version of Freedome and I have removed the old and installing the new one twice.


  • Anixer
    Anixer Posts: 2 New Member
  • RMGeorge
    RMGeorge Posts: 1 New Member

    I had a similar problem, after 4 call w the support center i asked for a refund.  F-Secure has issues with multi platform licensing that looks like it started in 2013 and still is not resolved.


    Cut your losses and ask for a refund.

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi @RMGeorge,


    Glad that you have brought this to our notice. I have highlighted about your post to our support regarding your subscription issue for further escalation. They are checking on your subscription issue and will get back to you for further troubleshooting.

This discussion has been closed.
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