Sending AND receiving mails (Mac) not possible with FD turned ON.
It is not possible to receive and send email when Freedome is turned ON.
I had this problem with the last version of MacOS, and still with Sierra. I use the newest version of FD.
I use POP3 and i have only mail accounts for my own domains (what means I do not use gmail or yahoo).
With same Email setting it is no problem to send and receive mails on my mobile device and iPad. The problem occurs only on the Mac.
Any ideas what to do?
Comments
-
-
-
Hi hanswurst,
Could you please check this KB article as this has similar information about sending emails with Freedome on.
However, in your case, you have mentioned you are using POP3. Could you please try to send/receive email with another location and report to us if the issue persists?
-
@Laksh wrote:Hi hanswurst,
Could you please check this KB article as this has similar information about sending emails with Freedome on.
However, in your case, you have mentioned you are using POP3. Could you please try to send/receive email with another location and report to us if the issue persists?
Hello.
the article is only about sending mails. but it is also not possible to receive mails. well, it is but not permanetly and not for all accounts at the same time. some months ago i changed the ports but still had poblems sending and receiving mails. the isp did not understand the problem and said it is not their problem.
at the moment i can not change the location. but i remember that i tried it already (with an older version) and i had the same problem(s).
c.
-
Thanks for the further inputs, @hanswurst! In this case, it might need detailed analysis with our support team. If you can get any logs from your mail client about these failures, it would probably help us to investigate the issue.
Please get in touch with our support team via phone or chat to troubleshoot this further.
-
-