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Re: VPN doesn’t work
dont no how 2 turn on
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Can't activate license on iPad
Topic solved by myself.
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Gulf countries
Hi there, I have had Freedome for a year and was just about to renew the subscription when I read that some countries in the Gulf are now blocking VPN’s... I live in Doha - should I renew Frerdome or would it be a waste of money?
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Freedome not connecting
Freedome stopped working 2 days ago: is not able to create a connection. Located in the US. Reinstalled program but that didn't make a difference. I have a laptop with Windows 10 with latest updateds installed today. I have searched the online help forum but there were no recent posts on this topic. Subsciption valid until…
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Tracker protection on HTTPS Websites
Hi everyone, I'm aware that f-secure only blocks tracking from HTTP not HTTPS sites, but searching the web I found that these days almost every popular website has HTTPS protection. I guess my question is how I am protected on these HTTPS sites and if the tracker protection is worth it if a perceived 90% of my used…
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Freedome lock al apps.
Freedom lock al apps on my New Ipad. They work as soon i stop freedom.
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Compatibility with Cloudflare 1.1.1.1
Cloudflare states that other VPN's will not work when their 1.1.1.1 app is enabled (at least on Android). Are there plans or work underway to make Freedome compatible with the 1.1.1.1 service or do you consider it redundant?
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London VPN not working
I’ve tested on a number of devices and the London VPN is down or at least extremely limited. Can someone please look at the VPN for me?
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AirPlay and AirPort Utility not working in combination with Freedome (macOS)
Apparently using Freedome on my computer prevents me from managing my Wi-Fi base stations from Apple using Airport Utility, and Airplay (in combination with iTunes) doesn’t work. Does anybody know about these problems, and what can I do to fix this? I’m using macOS 10.13.6, iTunes 12.8.0.150, and AirPort Utility 6.3.8…
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Renewed prescription
I renewed my subscription on my iPad instead of using my Mac, and I did not get a code to enter on my Mac. I read you FAQ pages, and saw that prescriptions bought on iOs is not valid on computers. Does that mean that I need two prescriptions?? I had one prescription before to use for both my Mac and iPad??? I renewed for a…
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How To Download Videos From Websites?
Hi, I just want to know how I can use FreedomE VPN to download videos from websites? What's the best way for me to do this? I'm already a subscriber of FreedomE. I created a thread about this over a year ago, but I'm still searching for a solution. This was my original…
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Freedome VPN Release Notes?
My Macbook running Mojave popped up a message to upgrade Freedome. The text stated something about it being outdated. So I ignored pop up and closed Freedome then restarted thinking that a restart who trigger an upgrade check. No upgrade (F-Secure still has not fixed checking for upgrade where it doesn't reply if there is…
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When Freedom is on, DNS_PROBE_FINISHED_NXDOMAIN happens on many foreign websites, eg. chinese webist
When Freedom is on, DNS issues happen to most of foreign websites, eg. chinese websites. See below: Windows Network Diagnostics Issues found Your DNS server might be unavailable Detected Windows can’t find the host name "baike.baidu.com" using DNS. Windows Version: 10.0 Architecture: x64 Time: Wednesday, November 7, 2018…
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Connection not working reliably (Windows 10) since a few weeks
I am using Freedome for a long time on various devices (Windows 10, Android, iOS). Since a few weeks, both Windows 10 machines show issues: After a random time (most often a few minutes), no traffic is going through anymore, although the UI still shows "Connected". Reconnecting to the same server or to a different one…
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Freedome cannot be installed at this location
Not sure if this is the right place to ask. I am stuck at installation time before even get to using Freedome. The installation wizard tells me at the 3rd step (select location) that "Freedome cannot be installed at this location". All three location options are deactivated/grayed out. Mac OS version 10.9.5 What could be…
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Unable to re-establish VPN connection after coming back from sleep, macOS Mojave
Hey, I'm frequently facing an issue where Freedome is unable to re-establish VPN connection after macOS comes back from sleep. Quiting Freedome and opening it again gives "Could not configure the app. Restart Freedome and try again". Obviously restarting the app doesn't help, restarting the computer does fix the issue. As…
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Freedome, iPhone Xs and WiFi issue
Hi, I just updated my Freedome subscription (3 device option). First two devices (MacBook and iPad) working perfectly. Third device (iPhone Xs) accepted the code and subscription is active. Problem is as soon as I turn Freedome on it leaves the WiFi network and reverts to 4G. Why and how do I stop it shutting off the WiFi…
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Five Eyes Protection?
does this VPN protect us from the US government spying and other English countries that may be collaborating with each other and sharing data on each others citesens while forcing VPN providers inside their countries to give user data and demand back doors for them to easy access information?
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Keeps asking for my acct number for iPad
I bought a 3 license setup and the software says I need to buy another license for my iPad when I thought I had installed it already. It asks for my account number and can’t find this. Thanks
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Freedome blocking DNS for needed subdomains of scmp.com
This is a repeat of an issue raised by the in-Freedome feedback email link, since it replies by trying to get you to actually engage support -- which it really should itself be for.... Hello – I’ve tracked down a problem to Freedome, or at least your DNS handling. In the last month or two, I’ve kept getting blank or error…
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Account ID for Freedome
I have a valid license but am asked for an account ID to activate my freedome on one of my five devices. Not sure why i am getting message my subscription needs renewing - logged into my account and have valid licenses for F- Secure Total for 5 items. Not sure what my account ID and not sure why only one of my devices is…
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Outlook Errors when using freedome
Hello When I activate Freedome, my outlook displays the following error message and will not pull down any incoming mail Task 'Synchronizing subscribed folders for <removed>@gmail.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for <removed>@gmail.com. Error: Cannot connect to the server.…
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VPN not working in China after update
Just updated my Freedom VPN but it still doesn't work China. Have tried to choose between Hong Kong, Singapore, Tokyo, USA West coast, UK and Sweden - but nothing helps. Freedome VPN has worked excellent in China for more than one year. Could you.please give me some feedback on what settings I shall apply to get it to…
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Units adressed to my Freedom
Hallo! I have now started to use Freedom. Seems to function ok streaming swedish TV Play to Spain. But where can i see wich units I have connected to my Freedom accout for 5 units. Do you have a login I can not find on your website? Best regards Sven-Göran Olson
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VPN Freedome with a server in Norway does not work ask predicted by Freedome. Also problems with mir
Cannot use Freedome in Spain with a server/place in Oslo, Norway. Why??? Also problems with casting/mirroring. Please support. Gunnar Eik
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Is F-Secure and Freedome VPN software CURRENTLY ICSA Labs certified?
Is F-Secure and Freedome VPN software CURRENTLY ICSA Labs certified?
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Amazon Prime video not working in the U.S.
I now get an error message stating "This title isn't available in your location" whenever I move my cursor over any video. In other words I can't watch any videos. I'm in the U.S. Freedome was supposed to allow me to watch Amazon videos from anywhere in the world. If I can't watch them in the U.S. I doubt I'll be able to…
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Cancel iOS subsription in favour of 5-devices plan
I renew F-Secure FREEDOME VPN from iOS thinking it would have renewed my 5-devices plan. However this seems not to be the case! From the FAQ "Can I transfer a subscription from Android or iOS to Windows or Mac?" it's not clear how I can cancel the iOS subscription in order to buy a 5-devices plan that works on my Macs as…
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F-Secure Freedome with NCell
I have used Freedome on my IPhone for a few months in Nepal with NCell Mobile data and it’s been great. All of a sudden it has stopped working; but works fine through WiFi. I’ve tried reinstalling but that hasn’t helped. I’ve tried IKEv1 and IKEv2, still the problem exists. Do you think NCell are blocking the Freedome VPN.…
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Freedome VPN on Android - Unable to login nor add subscription using Total credentials
Hi, I have submitted this to F-Secure Customer Support but it has been more than 7 days now, without any resolution. I'm hoping that someone in the Community might have a solution. Previously I had installed F-Secure Freedome on Android phone, and used it successfully. Then several days ago, all of my apps went haywire for…