Refund Required

Marserobert
Marserobert Posts: 1
in F-Secure FREEDOME

Hi 

Purchased Freedome 2 weeks ago. Under my Account, I am told tht the trial has ended.. This totally unprofessional and I require a full refund.

 

Marse

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  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hello Marse,

     

    Sorry to hear about your trouble. Refund requests are handled only by our support team through chat or phone and you can contact them via here.

     

    However, if you wish to troubleshoot further about this issue, could you please let us know if you purchased a Freedome multi device subscription? Was the license activated in Freedome?

     

     

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