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Unable to configure Chromecast with Freedome ON
There's no proper wifi in my home. Instead I use my Samsung Galaxy S8 as a mobile hotspot for any other unit that needs access to the internet. A couple of days ago I finally bought a Chromecast (3rd gen.) to get rid of the looong HDMI-cable I've used for connecting my laptop to the tv. With my phone - with Freedome ON -…
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Freedome slows down speed
I have 100 Mbps line. When Freedome is on the download speed drops down to 5-7Mbps. When I turn Freedome off it jumps to 50-60Mbps. Streaming works in irritating on/off mode. What can be done?
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iTunes purchase - how to share Freedome to Windows laptop?
1. I have purchased FREEDOME through iTunes and the application works on my Apple phone. 2. I'm made to understand that i am paying for more than one licence only. How can i share this licence to my Windows laptop and onto my MacPro. Thanks in advance
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Auto subscription
Hello, I want to change my subscription from auto renewal to fixed. However it won't let me as Freedome is not availiable in the App store my phone uses. How can I change this?
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Registration key not received + why not retrieveable under my f-secure account?
Reregistered Fredome 31-12-2018 ref xxxxxx. Key never arrived, not in spam either. Will be travelling tomorrow *and* you have no support channels outside office hours (latest Tweet is also 8 hours ago) *and* the registration key cannot be retrieved if I login. That you choose not to have support outside outside office…
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Entering new subscriptions code.
I go to settings and subscriptions but it only says Active. No place to enter my new code for further year. Anyone help please
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iMac and iMac mini Unstable slow connections, interruptions
Unstable slow connections, interruptions. Turn off browser and turn on and is is normal for awhile. Problem started when I started using F-Secure
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Changed my phone
After I Got a new phone, the virus program on the new phone wouldn’t work. I used the code AS for the orker devices. I dont know what to do, i changed from an iPhone 6s to an iPhone 7. Hope you Can help, i know i am only using 2 og my avaliable 3 devices.
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Freedome three device lisense, the last installation and cannot find the key anywhere.
Bought a one year lisence for Freedome, three devices. Two of them runs iOS, but the last, third is a Windows laptop. I just installed Freedome on the laptop, but cannot find my license key anywhere. I know seeing it somewhere, but it is not written on the invoice from Cleverbridge. Where can I redeem my lisence code to…
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F-Secure Gmail Outlook 2010 problem
After installing F-Secure Freedome VPN program on my Windows 10 PC, I could no longer access my Gmail account without security issues from Google. I use Outlook 2010 as my email client. Removing my Gmail account from Outlook 2010 and then attempting to set it up again in Outlook 2010 under the VPN failed. Please provide…
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New VPN countries, but when?
Hello! I would like to know when more countries for VPN are going to be avaliable! Have you considered to add Hungary on your list? If so, please inform me when! Kind regards, Lars M
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cant activate code by old account
i buyed 6month code for 1 device but cant activate code it says The code that you entered is not valid to renew your service.
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Support side in a free app «polarsteps» is blooked by f-secure but why?
I found this app «polarsteps». I like to use this when I am on the road. When I try to use the link in the app for support, it is blooked by f-secure. The app is on my android phone and I can use it on my iPad The support side is beeing blooked at both places and I wonder why and if this side is dangerous? When I open the…
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Please optimize Freedom for battery life android
Hi I use last version of freedom for Android 8.0 Pleaae freedom optimization for battery life for using. Add new option interface show real IP befor connect to freedom and show virtual IP after connect to freedom Add time when connect on freedom I mean The duration of the connect Add some port for example rang port for…
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Freedome blocks Fritzbox Router
I found out that Freedome when being activated stopps any activity of my Fritzbox router and doesn't even allow to enter into its software. Nevertheless I found the following comment in this forum in German language from the year 2015 "Freedome läuft ohne Probleme mit die Fritzbox, daher muss keine Änderung in die…
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Transfer option not presented, cannot transfer license
I am trying to transfer a license from an old laptop to a new laptop. I examined the article suggested in other forum messages (link) I am only presented with an Oops message, never an option to transfer. I have downloaded Freedome and installed it for the trial on my new laptop. Where do I actually get the transfer…
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Wher can i get my account id?
I had the app on my ipad for several years, and now when i got myself an iphone, i cant install the app on the iphone.. i dont have the mail from subscription start..
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could not connect to the server check your internet connrction and try againg
could not connect to the server check your internet connrction and try againg win 10 help
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Freedome blocks images in e-mail ?
When I receive emails from e.g. Ibood, I only get to see the text and no images. When I turn Freedome off I get to see it. How can I make sure that I don't have to turn Freedome off every time to view mails with images? Program is Outlook 2016.
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Freedom
My freedom dos not work in Austria, in germany yes but not in Austria
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Freedome is block School Messenger Links
Freedome has recently begun blocking links from School Messenger. We recieve emails from our school district and they leverage the School Messenger service. These links used to work with Freedome on (mobile and PC), but now the links do not work, but there is no explination that they have been blocked or any indication the…
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wrong subscription
I clicked on the 3.99 a month deal and got charged for the whole year
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Mail cannot be sent nor received when Free-Dome is activated on MacBook Air
Dear reader, When I activate free-dome VPN I run into errors sending or receiving e-mail. I did not find a solution in the How-to. all I found is this issue, which is closed : https://community.f-secure.com/t5/F-Secure/Apple-Mail-unable-to-connect-to/td-p/81158 I now switch off the VPN connection to receive and send…
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iPad - Freedome keeps switching off after sleep mode
Anyone else experiencing this issue? It is a recent problem for me. When I put VPN back on (in the “General” settings) it works again but doesn’t seem to stay on. Thanks.
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Freedome stopped workign after WIN update
I am using freedome for three years now without any issue. But the latest update (WIN 10, forced update my my company) seems to have ended that. After restart it is not possible to get freedome to work. I start mannually, it shows message that my traffic is protected but the WIFI-icon in the lower right corner dissapears…
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TP LINK and FREEDOME : not connecting
Hi, I recently started using a routeur (TPLINK AC1750) to connect to the internet (to expend my wifi range). I'm still connecting with my computer to the routeur trough ethernet cable. Since then, I can't connect to F-Secure FREEDOME. When I click on "Protection OFF" (to set it ON) it stays on "connecting" for ages and…
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Freedome reports AT&T app (Setup & Transfer) is infected
I have a moto g6 phone on AT&T. Freedome is harsassing me to uninstall Setup & Transfer which I would gladly do if it were not an OS protected app. I'd like to be able to tell Freedome to stop prompting me to uninstall it with an exclusion list or something. Are there currently any work-arounds?
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Freedome blocked my other VPN?
I just installed Freedome on my PC and it seems to be blocking my other VPN that I'm using for work. My work-VPN is unable to connect. Is there some way to solve this or do I have to uninstall Freedome? Thanks for help, regards Maria.
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Freedome stopped connection service selected
Just week ago I lost connetion to service - it's not conneting to selected host anymore - Installed Freedome twice again (Windows 10 -64 bit 1803 build), but it's not helping all other divices work well running Apple IOS/ MAC OS
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Freedome on Chromebook
Hi! I have a Acer Chromebook CB3-431. This computer works with Android app store (Google play). I downloaded the Freedome app from the store but it dosn't work. When I start the app, it connects and I get a small key icon on top of the network icon. But after about two seconds, the key disappears from the icon and Chrome…