problem

i have the app in my mobile , but when i press the open to connection 

Comments

  • LakshLaksh Posts: 4,432 Community Manager

    Hello mimo,

     

    May I know the OS of your mobile? What is the issue you have with the Freedome connection?

  • mimomimo Posts: 5

    thanks for your replay

    kindly note that the moblie note 5 also both frriend the problem from last update 22 jan 2019 (note 8 and a7)

    from the last update not working 

  • LakshLaksh Posts: 4,432 Community Manager

    Hello mimo,

     

    Could you please let us know if you are seeing any error message? If not, does it help if you try to connect to a different location?

     

    Does Freedome just keeps trying to connect?

  • mimomimo Posts: 5

    yes Freedome just keeps trying to connect only (try without any benfit )

  • mimomimo Posts: 5

    please i realy have problem 

    yes Freedome just keeps trying to connect only (try without any benfit )

  • LakshLaksh Posts: 4,432 Community Manager

    Hello mimo,

     

    Kindly get in touch with our support team via chat or phone here in order to troubleshoot further.

This discussion has been closed.