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When Freedom is on, DNS_PROBE_FINISHED_NXDOMAIN happens on many foreign websites, eg. chinese webist
When Freedom is on, DNS issues happen to most of foreign websites, eg. chinese websites. See below: Windows Network Diagnostics Issues found Your DNS server might be unavailable Detected Windows can’t find the host name "baike.baidu.com" using DNS. Windows Version: 10.0 Architecture: x64 Time: Wednesday, November 7, 2018…
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Connection not working reliably (Windows 10) since a few weeks
I am using Freedome for a long time on various devices (Windows 10, Android, iOS). Since a few weeks, both Windows 10 machines show issues: After a random time (most often a few minutes), no traffic is going through anymore, although the UI still shows "Connected". Reconnecting to the same server or to a different one…
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Freedome cannot be installed at this location
Not sure if this is the right place to ask. I am stuck at installation time before even get to using Freedome. The installation wizard tells me at the 3rd step (select location) that "Freedome cannot be installed at this location". All three location options are deactivated/grayed out. Mac OS version 10.9.5 What could be…
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Unable to re-establish VPN connection after coming back from sleep, macOS Mojave
Hey, I'm frequently facing an issue where Freedome is unable to re-establish VPN connection after macOS comes back from sleep. Quiting Freedome and opening it again gives "Could not configure the app. Restart Freedome and try again". Obviously restarting the app doesn't help, restarting the computer does fix the issue. As…
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Freedome, iPhone Xs and WiFi issue
Hi, I just updated my Freedome subscription (3 device option). First two devices (MacBook and iPad) working perfectly. Third device (iPhone Xs) accepted the code and subscription is active. Problem is as soon as I turn Freedome on it leaves the WiFi network and reverts to 4G. Why and how do I stop it shutting off the WiFi…
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Five Eyes Protection?
does this VPN protect us from the US government spying and other English countries that may be collaborating with each other and sharing data on each others citesens while forcing VPN providers inside their countries to give user data and demand back doors for them to easy access information?
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Keeps asking for my acct number for iPad
I bought a 3 license setup and the software says I need to buy another license for my iPad when I thought I had installed it already. It asks for my account number and can’t find this. Thanks
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Freedome blocking DNS for needed subdomains of scmp.com
This is a repeat of an issue raised by the in-Freedome feedback email link, since it replies by trying to get you to actually engage support -- which it really should itself be for.... Hello – I’ve tracked down a problem to Freedome, or at least your DNS handling. In the last month or two, I’ve kept getting blank or error…
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Account ID for Freedome
I have a valid license but am asked for an account ID to activate my freedome on one of my five devices. Not sure why i am getting message my subscription needs renewing - logged into my account and have valid licenses for F- Secure Total for 5 items. Not sure what my account ID and not sure why only one of my devices is…
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Outlook Errors when using freedome
Hello When I activate Freedome, my outlook displays the following error message and will not pull down any incoming mail Task 'Synchronizing subscribed folders for <removed>@gmail.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for <removed>@gmail.com. Error: Cannot connect to the server.…
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VPN not working in China after update
Just updated my Freedom VPN but it still doesn't work China. Have tried to choose between Hong Kong, Singapore, Tokyo, USA West coast, UK and Sweden - but nothing helps. Freedome VPN has worked excellent in China for more than one year. Could you.please give me some feedback on what settings I shall apply to get it to…
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Units adressed to my Freedom
Hallo! I have now started to use Freedom. Seems to function ok streaming swedish TV Play to Spain. But where can i see wich units I have connected to my Freedom accout for 5 units. Do you have a login I can not find on your website? Best regards Sven-Göran Olson
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VPN Freedome with a server in Norway does not work ask predicted by Freedome. Also problems with mir
Cannot use Freedome in Spain with a server/place in Oslo, Norway. Why??? Also problems with casting/mirroring. Please support. Gunnar Eik
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Is F-Secure and Freedome VPN software CURRENTLY ICSA Labs certified?
Is F-Secure and Freedome VPN software CURRENTLY ICSA Labs certified?
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Amazon Prime video not working in the U.S.
I now get an error message stating "This title isn't available in your location" whenever I move my cursor over any video. In other words I can't watch any videos. I'm in the U.S. Freedome was supposed to allow me to watch Amazon videos from anywhere in the world. If I can't watch them in the U.S. I doubt I'll be able to…
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Cancel iOS subsription in favour of 5-devices plan
I renew F-Secure FREEDOME VPN from iOS thinking it would have renewed my 5-devices plan. However this seems not to be the case! From the FAQ "Can I transfer a subscription from Android or iOS to Windows or Mac?" it's not clear how I can cancel the iOS subscription in order to buy a 5-devices plan that works on my Macs as…
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F-Secure Freedome with NCell
I have used Freedome on my IPhone for a few months in Nepal with NCell Mobile data and it’s been great. All of a sudden it has stopped working; but works fine through WiFi. I’ve tried reinstalling but that hasn’t helped. I’ve tried IKEv1 and IKEv2, still the problem exists. Do you think NCell are blocking the Freedome VPN.…
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Freedome VPN on Android - Unable to login nor add subscription using Total credentials
Hi, I have submitted this to F-Secure Customer Support but it has been more than 7 days now, without any resolution. I'm hoping that someone in the Community might have a solution. Previously I had installed F-Secure Freedome on Android phone, and used it successfully. Then several days ago, all of my apps went haywire for…
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LAN access on Mac, while Freedome is active, does not work - even using IP addresses
Hello I understand that with Freedome enabled on Mac OS X, access to other devices on the same LAN as the client should be possible as long as they are referred to by IP address and not by name. But this is not working on my setup. When Freedome is disconnected, I can ping and use services on the other devices on my LAN;…
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F-secure license
My visa card did expire while I was back in Sweden and now the licence has expired DO I REALLY NEED TO PAY ANOTHER ENTRY FEE TO GET IT UP AND RUNNNG AGAIN?!?!?!?!? It seems odd that I have can't renew my subscription by payingjust starting to pay monthly fees again Christer L
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Freedome iOS dropping out shortly after device wakes
I've got the "keep VPN on when device is idle" enabled, but I've found that after waking my iOS device the Freedome VPN will work briefly and then dropout for a few seconds before reconnecting. This happens usually within the first 20-30 seconds after wakeup. If I'm browsing this is just annoying, but if I'm on a (data)…
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connection
i think i am connected but keep getting messages f- secure is cmming to an end
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Freedome prevents MacBook Pro with High Sierra from connecting to printer on WiFi network
I have two new MacBook Pros (13-inch, 2018, Four Thunderbolt 3 Ports, running Mojave) on a Linksys Tri-Band Mesh Node wifi network with a new AirPrint capable HP OfficeJet Pro 8720 all-in-one printer. The wifi network, which I set up two weeks ago, is operating perfectly; and both the printer and the computers are on it,…
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CODE NUMBER
Hi there, I just bought VPN but could not get code number for another device. please would you mind taking a bit time on it thanks
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Freedome not connecting
On my MacBookAir, I cannot connect with Freedome anymore. MacOS High Sierra version 10.13.6.
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Change 5 numbers F-Secure FREEDOME Subscription to 7 numbers.
i have done a Freedome purchase for 5 devices on June 15th 2018. Is it possible to change it to 7 devices?
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Freedome connection problems
Hi I have been using freedome for 3 months now while in Kabul. All was working fine on all devices until last week when the vpn won’t connect to one WiFi network. We have 2 WiFi networks we can use one is free and the other we pay for but can only connect one device to. Freedome will connect fine to the paid WiFi but won’t…
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Message com.android.wallpaperpicker has risks on Android
Have Freedome VPN installed on Android running Lineage OS 14.1 or Android 7.1.2 on a Note II. Keeps throwing "com.android.wallpaperpicker has risks". I have wiped the phone and reloaded it, but no avail. I don't even run the VPN all that often, it seems to do a scan once in a while by itself. Any ideas?
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Is it safe to use Freedome?
I have been a Freedome user for a couple of years now. I have never had any issues, however I happened to come accross a webiste recently which allows you to see which torrents have been downloaded on the IP address you currently have assigned to your connection. After visiting the site, it appears my Freedome IP I had at…
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Bought Subscription through iPhone--What is my user name/login??
Hey all, I bought a subscription through my phone and it did not have me set up a user name or antyhing, so how do I login to my account, so I can activate it on other devices like my iMac or PC?
