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Why does the american server assign a IP# that has no permission on the internet?
When connecting to a VPN server on the US westcoast i'm assign an IP number as 198.18.xx.xxx. And I can't access the american version of Netflix. When I check the IP number I get the answer from IANA: Addresses starting with "198.18." or "198.19." are set aside for use in isolated laboratory networks used for benchmarking…
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Odd TLS error only with Freedome
Hello, today I couldn't visit a website because Safari on iOS shown an error about establishing a secure connection. So I checked it with TLS Inspector on the same iPhone and even that app couldn't connect to check the certificate chain! So I did a complete check with SSL Labs on my Mac, and the website didn't have any…
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OpenVPN config for routers?
Hello Is it possible to use a Freedome subscription with an OpenVPN router? What would be the configuration? Thank you.
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Failed update Win7
I've recently updated my VPN( only this one), since my older Win 7 no loger is compatibel with your antivirus. But however it worked fine until I've updated it( didn't remember wich version), but it was aprox Friday last week. But since I' ve updated I can't use my internet connection- all what I've get is an error message…
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No Licenses Available?- Despite Purchase - recurring Problem since 2021
Hi, I bought the Freedome VPN service from the F-secure online shop. The MacOS web app constantly shows "no licenses" available despite I have restarted the computer and re-installed the app a few times. The problem has been ongoing since 2021. Have to admit, customer service is awfully - non-existent. No one answers the…
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Italian server (XX.XX.XXX.XX) totally unreliable
Hello, after almost 2 years since my first post on this subject (https://community.f-secure.com/en/discussion/comment/127294) and many reports sent from the Freedome app, the Italian server not only hasn't been fixed but it became almost useless! I am *very* annoyed. 1) Apple App Store doesn't work at all; 2) Instagram,…
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Freedome
What is the difference between your FREEDOME and your PRIVACY VPN? Both are possible? Why is Privacy VPN showing up even when I have Freedome installed and active? Why do you have two kinds of VPN??
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Metabase doesn't work with Freedome
We're hosting metabase ourselves in AWS - all other VPN providers tried including Tunnelblick and NordVPN work fine, with Freedome unable to access the site, can't establish a secure connection. Any tips?
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Subscription expired but fully paid up
Subscription expired but fully paid up what’s happening?
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F SECURE BLOCKING MY INTERNET CONNECTION
Hello, Both myself and my relative get disconnected from the internet once we turn on F-Secure Freedome VPN. So we're having to keep it switched off, which isn't ideal. This happens for both our Android phones (I'm on a Samsung S20, my relative is also on a Samsung - not sure what model)as well as my relative's Windows 10…
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Freedome and Whatsapp
Hi! I have had a problem using Freedome when making Whatsapp calls. I am able to make a call,but normally after 6-7minutes, Freedome is breaking the connection. So I am not able to use it. I am calling outside Finland often and would need a good connection. Is there a solution for my problem? Thanks, Anja
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Different ending dates for subscription
HI, When I log into F-Secure online, my subscription is shown as ending on 03 June 2024. The apps on MacOS and IOS show my subscription ending on 07 Mar 2024. What is going on here???
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support arm processors for windows 11 arm
Hi f-secure i have a question, i know you not support arm processors at moment but i want to know if you support qualcomm nuvia chips when they come out in 2024 and if you do wouold you make arm processer version of f-secure freedom vpn for windows windows 11 arm with qualcomm nuvia chips coming out in 2024. thanks f-secure
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New device
I have current code until 17.9.2023, 5 devices. How do i add this into my new Galaxy tab A8?
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Installing Freedome
Hi! How can I install the Freedome in my cell phone? I have a license for 3 different machines. I needed to remove Freedome and now I am trying to install it again. I can not log into my account because I will get a page where there are listed places from where I might have bought my Freedome. I bought mine from any of…
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Freedome
Re purchased F Secure last night, changed password and logged into account, my Freedome won’t click to on, still says it’s off. States my account has been activated. But yet when I try to turn on Freedome, it brings me to renew page. And I just did that.
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freedome vpn not working with disney plus
as said i cannot make freedome work with disney plus, it just stay on login indefinitely
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Bought 5 licenses for Freedome from a third party retailer - not able to enter the code
Hi, I had freedome on my Windows laptop, on my Android phone and on another Android device. Once I tried to prolong the subscription I only noticed that I need a f-secure account. OK, I created one, but my third party reseller is not listed and hence I end up in square one. Same happens on the laptop. My account shows that…
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Why I am unable use the freedome, if I am already user of f secure, I am unable to l
I am unable to login the freedome app.
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How to register my multidevice subscription for Freedome on my iPhone?
On my iPhone I have used a Freedome subscription bought thru the Apple App store which expires Jan 31, 2023. I also have a multidevice subscription for Freedome, valid for another year and a half which is registered only on 1 device: my PC. How can I transfer the subscription to my iPhone? If I try to do that now, it…
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Hi i have paid and renewed freedom vpn but does not show up in my F secure account to activate
Hi i have paid and renewed freedom vpn but does not show up in my F secure account to activate
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Installing on Android offer 29.95 a year, site 33,90 20% off?
Why is there a difference between Android and the f-secure site? I maybe want to buy a license for 3 machines, but Now I'm confused? What to buy, how to use license for these machines?
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No 5 days free for test.
I just installed Freedome for test. It should give me 5 days for testing, but I have to buy?
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Setting apps to connect directly not available on Freedome
As others have indicated Amazon prime video does allow use of a vpn. Your help site says: If you wish, you can set apps to bypass FREEDOME VPN's protection features. "All installed apps are immediately scanned for viruses and other risks automatically. If FREEDOME VPN has not detected anything suspicious risks in the app,…
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Safari connection problem
Freedome starts and connects, but when I try to open any website in Safari or Chrome the site(s) will no open. I received a connection error or a time out error. Any ideas?
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ei asenna freedomia mitenkään.
miten pystyn ratkasemaan tämän ongelman. tämä ilmoittaa hups palvelimeen ei saada yhteyttä. tarkista internet-yhteytesi ja yritä uudestaan
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ik ben de mail kwijt met mijn abonnement code
Ik ben de mail kwijt met mijn abonnement code, waar kan ik deze toch nog terug vinden?
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I have renewed my F-Secure FREEDOME subscription, but cannot install the new version
I have renewed my F-Secure FREEDOME subscription, but cannot install the new version. My account does not have Freedome listed and the email is asking me to set up and account, please can you help me to update my account. Thanks
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F-Secure ends support for Windows 7 on August 14, 2023
Hello F-Secure users, How are y'all doing? I hope y'all are in good health and stay safe in this digital world. F-Secure will stop supporting Windows 7 as the operating system on August 14, 2023, since Microsoft ended it on January 14, 2020. After the support ends, we cannot guarantee the safety of the machine even if…
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activation code
I have not get my activation code forf-secure freedom
