Metabase doesn't work with Freedome

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pkosonen
pkosonen Posts: 1 New Member
edited September 2023 in F-Secure VPN

We're hosting metabase ourselves in AWS - all other VPN providers tried including Tunnelblick and NordVPN work fine, with Freedome unable to access the site, can't establish a secure connection.

Any tips?

Accepted Answer

  • Firmy
    Firmy Posts: 1,755 Community Manager
    Answer ✓
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    Hello @pkosonen

    Welcome to the F-Secure Community. Thank you for your post.

    It seems like you might be experiencing some issues accessing the site with F-Secure Freedome VPN. No worries, we're here to help!

    To get started, we suggest trying a few troubleshooting steps. Firstly, let's check the firewall settings on AWS and ensure that traffic from F-Secure Freedome VPN's servers is allowed.

    Next, you could try changing to a different VPN protocol or connecting to the site using a different VPN server location in F-Secure Freedome VPN.

    It's also important to check that the Metabase site is configured to use HTTPS protocol and that the SSL certificate is valid. Additionally, the issue could be due to the configuration of IPV6, so it's worth double-checking that the configuration on the website is correct.

    Please don't hesitate to let us know if you need any further assistance. We're always here to help! Have a great day.

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