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F Secure 2010 + Windows XP "Scan Wizard" won't start under any condition.
Hello, I tend to do a monthly scan for a very old computer (only 1GB RAM) with XP SP 3, but since last month I have been unable to run any kind of manual scans, and schedulled scans don't run at all. The "Scan Wizard" never appears after clicking on the scan/Full Computer Scan nor any other options. Sometimes the Security…
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Firewall AV off, no warning on Icon
Win XP SP3 FSIS 2012 Very surprised that the icon in task bar does not have a warning that protection is switched off. Even when rebooting PC, or switch off/switch on next day, same result. I consider this to be a far more important feature than the forced daily updates, with no option to turn off, which is really annoying…
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MBM compatibility issue
Hi, On my desktop I'm running vista64 and FSIS2012 which was upgraded from FSIS2011 leaving my free copy of MBM untouched. Today I upgraded to FSIS2012 on my my laptop running WIN7/64, this time during the upgrade MBM was uninstalled. How come this happened - is it safe to reinstall MBM on my laptop - should MBM be removed…
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Product key not working
I had a registered version Internet Security 2012 on my pc. My hard drive crashed and was replaced under warranty. I installed Internet Security 2012 on the new hard drive but the subscription status remains as trial when I enter the product key. I have paid for my licence up to November 2013 but can no longer use this…
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Computer-Security not acivated,Firewall not activated
Hello, I am new in the community,and I don´t have very much experience with computers,so you better talk to me like you would do with a bloddy beginner . My problem: At christmas 2011 I got a new notebook (Lenovo ThinkPad L520,Windows7Prof.,i5-2430M,4GB-RAM,500GB HD. I also got a download-link for f-secure…
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installation failed intergritycontrol error
while updating IS2011 to IS2012 i get a integritycontrol error on both computer security and online safety. this makes my install a failed install. what to do??
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Healrh Check and Java
I've had a problem updating Java by use of the Health Check site as well as updating Adobe. My latest snafu I tried using my ADMIN account to update Java and this worked; but when I did a health check again, Health Check hung over the top of an error message that could not be retrieved. Remedy was to reboot the computer. I…
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How do I set the firewall to allow my PC s to share files
I want to copy files from one PC to another, explorer can see the other PCs but I can't browse to them unless I turn the firewall off - seems there must be a setting. F-Secure should introduce some "settings for normal people" buttons like "allow file and print sharing in my home" rather than expecting me to know how to…
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Does F-Secure AV 2012 include HIPS feature?
DeepGuard = HIPS??? Does F-Secure AV 2012 include HIPS fearure? Thanks!
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As I remove a subscription?
Greetings team of F-Secure! I have the following problem, I reinstall F-Secure Internet Security and says: Error and use all subscriptions and only use it on a PC. What would be the possible solution and how I can prevent this in the future? Product name: F-Secure Internet Security 2011 Order Date: 08/16/2011 Up to 3 PCs IS
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Can't see file server on home network
After installing F-Secure for the first time on two different laptops at home, I cannot see the file server on my home network. If I type in the address, I can access the file server without any problem. It just doesn't show up in network neighborhood anymore. Is there something I need to change in the F-Secure firewall?…
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Sharing a printer with a Mac
I set up my new Macbook Pro to share my HP printer that is connected to a Windows XP machine by USB. The Windows machine has F-Secure security installed. I can print from the Mac when the firewall is off, but the connection is denied when I turn the firewall on. I set rules to allow SMB, Windows printer and file sharing,…
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manually database update
Hello, Since 2012, I can't update F-Secure using latest zip on this page : http://www.f-secure.com/en/web/labs_global/removal/databases This link (http://download.f-secure.com/latest/latest.zip) seems to be broken. Please can you help me? Emmanuelle.
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F-Secure's "support"
Here is my problem, My license is for 3 pc's I received a pop up from FSIS 2012:”your computer is not protected,firewall malfuction.Please restart the computer”.I did it and seems to be ok,but after 5 minutes received again the same message.I decided to uninstall the product(I used FS removal tool)and to re-install,to…
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mobile security forgotten security code
I have installed the 7 day trial version of the mobile secuirty. Unfortunately I forgot the security code that I set up on it. Now I can't uninstall it, open my work email or calendar, surf the net, change parental controls which i accidentally set to child instead of adult etc. Basically I can't use my phone !! I called…
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F-Secure cloud
does the IP adress 217.110.97.200 (located in Germany) is related to the F-Secure cloud ? After a running the netstat command I get a permanent link established..... Best regards
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Network connections: Malfunction
Hi, I am using FSIS2011 on a netbook running Windows XP SP3. I installed the product 3 days ago, and it has been showing the following in tray with a red X: "Network connections: Malfunction." The first day I installed it, it did not show any errors, at least at first. I do not know if this appeared on the first or the…
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Out how long wilt have to wait
I have been waiting a week or technical support is not yet responded to the request for support Number: 1-496913602 Created: 2012-02-22 04:35:48 PM
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f-secure mobile in Nokia E6-00
how or where to renew my f-secure mobile in Nokia E6-00 using my phone bill. I am residing in saudi arabia unfortunately my place is not listed on the locator of my Nokia E6-00. I am indevedual mobile internet user under 'Mobily connect user'. Thank you
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Re: Forgot my F-secure Anti theft password.
I forgot my anti-theft password for my no. 94XXXXXXXX and mobile nokia c6 01
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my passcode can't give me access to my phone; it's changed.What can i do.
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password anti-theft
Hello, I'm french and i would like an assistance for my phone. I can not remember the password of my account fsecure mobile and I can not hard reset my mobile. Please help me.
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f-secure Antivirus
Do you provide your own antivirus software or some third party software
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Vista Windows Mail Junk E-mail Folder
I wondered how the VWindows mail service that comes with Vista affects the "Spam Mail" and "Phishing E-mail" folders that are automtically set up by F-Secure. I don't get anything in the F-Secure folders. I only get spam messages in the Windows Mail Junk E-Mail folder. Apparently it intercepts all email first and filters…
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f-secure anti virus
Hi i have installed mcafee but fed up with its resource utilization. It takes me about 10-12 minutes to get control on my laptop desktop after log in but with very slow response. when i open task manager, i observe that mcshield service is taking highest memory resources and CPU time. I am fedup with the slow response of…
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already get reset, but cant open
i got the sms.but i cant open it. neither open the message. is there any alternative way? please.i need it urgent!
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fsec is not scanning properly, it scans 1 file and stops. it says its fully updated 18/12/12 pl help
Hi, I have f-secure mtnl pc protection. It says its up to date, but when I do a scan, it scans 1 ~ 36 files and stops. Even when I do a full pc scan and I have 4 drives [c,d,e,f.] it scans a few objects and stops and says scan complete no virus found. my computer has been hanging and becoming unresponsiive for a few days…
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Defined number in Mexico.
Hi! So I'm having trouble on how I need to enter the defined number or trusted number...I live in Mexico and the way you call a mobile is like this: 55-12345678 or do i need to enter it with international code and specifying that's a mobile number like this: +52044-12345678. Hope you can help me. Thanks.
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F-Secure Licence
I bought the latest F-Secure Internet Security package in January, but my PC that I had it installed on has died. How can I retrieve the licence key? PS Since I've been using F-Secure happily since 1999, and this used to be available via an account page, I would be really upset if the only answer was to spend more money.
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Unable to save any Preview (Mac) change
Dear Community and F-Secure Staff, unfortunately yesterday I had to uninstall F-Secure AV for Mac because it blocked any changes I made to files opened and modified by Preview. I mean, I open a .pdf file or .jpeg or .pgn or else, then I add some words on it or I highlight a text portion; well when trying to save it (Mac…
