Computer-Security not acivated,Firewall not activated
I am new in the community,and I don´t have very much experience with computers,so you better talk to me like you would do with a bloddy beginner.
At christmas 2011 I got a new notebook (Lenovo ThinkPad L520,Windows7Prof.,i5-2430M,4GB-RAM,500GB HD.
I also got a download-link for f-secure 2012.Preinstalled was a test-version of norton,which I complete uninstalled,then installed F-Secure,restart of the laptop: Everything seemed to be o.k.,no warnings were shown.
The following day after starting the PC,I got the following warning from the Lenovo ThinkVantage-Toolbox:
- Your antivirussoftware is not activated.
- Firewall not working,instead of this now windows-firewall is set on.
From windows i get the same warnings.
I clicked on "activate computer-security",then a window appears which shows for about 30 seconds,that computer-security is activating now,then the window closes,and I have the same warnings as I had bevore.
From that day on one day everything was o.k.,no warnings at all, another day the same warnings as I told above.Now since new year I have these warnings every day.
Yesterday I saw in F-secure downloads,that the last updates ( hydra and aquarius) are downloaded but not installed.Is this normal?
At 27.12.2011 I sent this problem to F-Secure together with the fsdiag,until now I have no feedback.
What should I do now?
Uninstall the product and try to reinstall? I don´t know wether the downloadlink (it was a present!) works a second time.
Download other Security-software? But someone has payed for F-Secure.
In the German Lenovo community I only get the answer: Uninstall and buy another one.
Does anyone have an advice for me?