Here is my problem,
My license is for 3 pc's
I received a pop up from FSIS 2012:”your computer is not protected,firewall malfuction.Please restart the computer”.I did it and seems to be ok,but after 5 minutes received again the same message.I decided to uninstall the product(I used FS removal tool)and to re-install,to solve the problem.But,when I tried to re-install,the product refused,because(as it warned me)all my subscribtions are in use!!!
I wrote down to support team and explain my problem.But until now,nobody answers...so,I am now without FSIS on one of my computers and I have had to download Kaspersky's trial,to not stay unprotected on the web...and it's ok with me,I am not a newbie and I know what to do,to protect my computer,but what about people who do not have basic knowleages?Should be unprotectable,till someone from support answers them?
Sad to say,but F-Secure's support is pathetic...
My request number:
Created: 2012-02-23 10:59:54 AM