installation failed intergritycontrol error

Eelke

while updating IS2011 to IS2012 i get a integritycontrol error on both computer security and online safety. this makes my install a failed install. what to do??

Jayson

Hi Eelke,

 

Not sure what is the error exactly? Could you please provide a screenshot of the error message?

 

 

Best Regards,

Jayson

Charlie658

I have the same problem trying to update from IS2011 to IS2012. I get Installation failed as the error message usinng theF-SecureNetworkInstaller. I have the German version.

tripodzid

I also tried upgrading my girl's laptop from IS2011 - 12. Also get the same installation error problem. Not sure what seems to be wrong to what I did.

 

 

_____________

Business is the game!!

motec-data

What Operating System (WinXP, Win Vista, ...) is installed?

Are all patches installed?

Did you try to install IS 2012 as administrator?

Jayson

Hi,

Kindly ensure that all latest Windows Updates installed. Especially the below components:

1. Windows Installer 4.5, Windows XP and Windows Vista Only.

2. Microsoft Dot Net Framework 4.0.

 

Then try to run the installation again.

 

Thanks.


Best Regards,
Jayson

Charlie658

Hi,

 

I have Windows 7 Professional 64 bit

 

 

Have downloaded and installed Microsoft Dot Net Framework 4.0.

 

Ran the installation. Did no good. Still get the same error message.

 

Best regards

Ilona

 

Jayson

Hi Charlie658,

Please try to remove the FSIS 2011 by running the Uninstallation Tool then reinstall the FSIS 2012.

Thanks.


Best Regards,
Jayson

Charlie658

Hi Jason

 

I did that today and had no luck. Stiil get the same error message.

 

Best egards,

Ilona

Jayson

Hi Charlie658,

I would suggest you to open a Support Ticket for further investogation.

Kindly attach a FSDIAG together with your e-mail.

Thanks.


Best Regards,
Jayson

Charlie658

Hi Jason,

 

Done that now. Sent the FSDIAG.

 

 

Best Regards,

Ilona

Charlie658

Hi Jason

 

Have you managed to figure out what the problem is?

 

Thanks

Ilona

klauzser

I don't believe it. This problem has been fixed on my end with the use of Uninstallation Tool available in F-Secure. I guess I just made it right.

Charlie658

My problem still hasn't been fixed. Nothing has worked so far.