installing F-Secure Safe on Android 12 phone fails

Harr1_O Posts: 2 New Member


Installing F-Secure Safe on my son's phone fails. See the picture included. Phone is new and has Android 12. There should be 3 different settings on screen to alloy F-secure Safe to work properly. But as you can see there are only partly 2 of those on the phone screen. As I alloyed rights for these 2 shuttenly screen lost the 3th one from the screen. Screen can't be zoomed or rolled up or down.

Phone is allready rebooted without any chance for situation.

Has any one good tip to solve this problem?



Accepted Answer


  • Amirul
    Amirul Posts: 161 F-Secure Employee

    Hi @Harr1_O

    Thank you for reaching out to F-Secure Community.

    Based on the screenshot provided, you have already allowed the option for "Files" and "Notification", now it is pending for you to configure the Device Administrator configuration. Are you able to tap and configure the "Device Administrator" option?

    Looking forward to your update.

  • Harr1_O
    Harr1_O Posts: 2 New Member


    If you mean the third one that is out of the screen I can't. That's the problem.

    I tried to by pass this by navigatin phone menu to do same choice without any success.

    I had to unistall F-secure Safe from my son's phone but I would like to try again if there is solution available.



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