Products & Services
Welcome to the F-Secure Community page. Thank you for your post.
I am sorry, we only have English and Finnish language supported in the community at the moment, however, regarding to your inquiry could you provide more details on the issue? What is the operating system and which version are you running? What is the version of the F-Secure program you have? May I confirm with you that you are using F-Secure SAFE?
Kindly reinstall the browsing protection extension on your Chrome and check the version of the extension. Also, kindly check for updates on your Chrome and make sure it is up to date.
You may follow these steps for troubleshooting:
If this is not possible, try to reinstall F-Secure SAFE. You may visit this link to check the extension is in use https://help.f-secure.com/product.html?home/safe-windows/latest/en/task_C9E6D4FA2C7D4A0BA27CD8F1F7037308-safe-windows-latest-en
Thank you and have a good day.