F-secure asks me to restart PC again and again, how can solve this?

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zero0evolution
zero0evolution Posts: 1 New Member
in Device Protection

F-secure asks me to restart PC again and again, how can solve this?
Even after restart, F-secure still ask to restart again.
The OS is windows 11 and confirmed to be updated to the latest (2025-06 24H2).
F-secure is also updated to the latest (25.5).

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Answers

  • Firmy
    Firmy Posts: 2,322 Community Manager

    Hello @zero0evolution

    Welcome to the F-Secure Community, and thank you for reaching out to us.

    We’ve received several similar reports, and based on our findings, this issue is caused by conflicting software. This may include Acronis True Image, Kaspersky Total Security, or even other F-Secure products like Freedome VPN or ID Protection when installed alongside F-Secure Total on the same device.

    To help us move forward, please ensure that no conflicting software is installed on your system.

    We’d be happy to assist you further. Could you please generate an fsdiag file so we can investigate the issue in more detail? You can share it with us through the private message I’ve just sent you.

    We look forward to your reply.

    Thank you, and have a lovely day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
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