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Uninstalled Freedome, now it says my code is already used
Hi, I uninstalled Freedome (because I got problems with my internet connections and tried to fix it in all kind of ways. One fix was to uninstall Freedome, because Freedome wasn't working and I it just threw some errors. After a long fight I was able to fix internet connection (Freedome has nothing to do with the problem,…
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ERROR - please check that you have ipv6 traffic enabled
i was connecting internet with freedom yesterday and after that today ive got this message. "Your encrypted VPN connection cannot be created because of issues with network configuration (netsh.exe fails). Please check that you have IPv6 traffic enabled." i looked exact same problem topic and try to fix it but i cant. here…
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Freedome Install Problem Burned My Voucher Code
Hello, I just bought a 5 licence pack with SAFE and FREEDOME. I started by installing one license on my Windows 7 PC. SAFE installed fine, I then followed instructions for freedome install. I got the voucher code (inside my portal account) and clicked the install button to get the download. I clicked to install and the…
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any suggestion or method to avoid losing my subscription
Hey there. I am going to install fresh OS X software soon in my Mac. I am just afraid/worried of losing my F-Secure's Freedom (VPN) subscription after installing the fresh OS X even when I’m using same device. Due to many people have complained about losing they subscription after upgrading/formatting. so any suggestion or…
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Automatic connectrion after a computer has been hypernated don´t work
The lates version of Freedome don´t establish connection automatically afteer a computer has been hypernated or in a sleep. Automatic connection is selected in settings. Every selection is on. What is so diffucult to correct the bug? Avast Secureline software can reliably establish connection automatically after computer…
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I cannot use my FReedome code in all of my devices that has F-Secure SAFE installed
Hi, I have subscrition to 5 F-Secure SAFE devices, and now I have tried to install Freedome to all of them, but I only managed to activate the subscription only on 3 of my machines (1 android phone and 2 windows computers) by using the code developed at MY SAFE site. What is the problem? BTW: I suspect it might be related…
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Freedome android app
My free trial ended and I am going to sign up to pay monthly through Google Play. Does anyone know will the app and VPN work on both phone and tablet once I pay the monthly fee or does it only work on the device that was used for payment?
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Youtube giving me wrong country on oslo
Hello First let me compliment on your services, i find freedome really easy to use and i feel alot safer than when im using other paid vpn's out there. And generally the speed is fine when i pick a country close to my real location. I have a small question though, i have noticed the last 2 days that i get a sweedish…
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Freedome error after version upgrade
Freedome requested to upgrade to an new version. After upgrade completed, get an error message saying that something went wrong. I am disconnected and I can't connect to Freedome. If I restart my PC get the same error message and problem. Using on Windows 7. (I can't find the upgrade version number.)
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f-secure safe and freedome for two years. freedome activation period error
I bought f-secure safe for five devices, multiplatform for two years. Freedome was included. Now, when I install freedome I notice that the activation period is only for one year in all my devices. When I install safe the period is for two years as it should be. What happen to my freedome after one year. Do I get a new…
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Freedome automatic update installation fails (Windows)
Freedome notice me that there is new update available. Notice says :"Do you want to download and install now." I try to install this update four times, and my product never updated. Is there somekind of problem with that update? I don't have problem with that anymore. I download latest version here…
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Freedom Android App not working on tablet.
I've this android 4.2.2 tablet and installed the freedom app via google play store. If i tap the button/circle to activate vpn connection the button/circle rotates a few times and then stopps. No connection is beeing established. Nor do i get any error/log message. The first time using the app i checked at the poopup box…
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Freedome for Mac Lion will not execute
I installed Freedome for my Mac, but when I click the icon, the software does not appear to execute. I was waiting for a screen to input my voucher.
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Using the Samsung uPick 3 months trial promotion
I am using the Samsung uPick app and saw a promotion for a 3 months free trial of the F-Secure Freedome app. I used the activation link and downloaded the app through the Play Store. But in my subscription details it says that there are only 7 days left of my trial and not the 3 months the promotion promised. I am using…
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Hello there! How to join your Freedome affiliate program?
Hi, New here. Like the title said, I am wanting to join your F-Secure Freedome Affiliate program if you're offering such a thing. Thanks! Hammond
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Site blocking by Freedome without explanation
I noticed that when you're blocking a site you offer ni database explaining why the blocking is taking place. There is a page where you can post a message regardinf false positives. I did post a website there but saw nothing changing. Requests: 1. Can you offer a database explaining WHY you block a site. 2. Can you add the…
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Using Freedome securely / False marketing claims
I already tried to contact the support about this, but I was told that I should make a topic on the forums. I told customer service that it's about vulnerability in the product (by design though) but they still advised me to use the forums. So, one day I tried to connect securely to an open Wi-Fi network by activating…
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Code unverifyable after reinstallning
Hi there I had to reboot my computer and a code that is valid still, but since it according to your FAQ uses it as a new device, I can't activate my Freedome. How do I do?
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Multiple devices?
Hi there, I want to roll out Freedome to all my iOS devices (£22 or thereabouts for the year) and also add my laptop. It costs £60 for five devices but only 22 for ALL my iOS toys. Is there not a mixed bag I can use? It just seems a bit much to add my laptop when I'm already paying for Safe also. Any hints or advice? I…
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DNS lookup fails with Amsterdam server
* Dear all, * I live in the Netherlands and use the Amsterdam server by default, and by coincidence I stumbled upon www.hermetic.com, which would not load due to a failed DNS lookup. However, when I switch to Brussels (Belgium) or Sachsen (Germany), the website loads just fine. * I am using the latest Freedome, Win7 SP1…
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Freedom installation in China is not possible via Google Play
Hi, just a suggestion and kind of a wish..I'm on a work trip to China and forgot to install Freedom to my new Android tab there. Due to China's cencorship Google Play shop is not working on this side of Great Firewall. Would it be too much to ask to put APK file available also to somewhere else than just to Google Play…
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Subscription works fine on iPhone, but not on iPad
I have bought an 12 month subscription code from a local department store. I entered the code into my iPhone, works fine but then when I go to my iPad and select "Restore purchases", nothing happens. I have tried to reinstall the application on iPhone and in iPad but nothing seems to help. Both devices uses the same…
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new freedome update no more Vpn
after today's update, my android.smartphone is unable to connect with your VPN server. Before all went flawlessy. what appened ??
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When/possibly Freedome cloud- antivirus comes to the other devices?
Hi, I use a Freedome on my iPad, iPhone and Mac. It is so cool program, but I thought to ask: When/possibly Freedome cloud- antivirus comes to these devices? If that's even possible? I know that Apple's devices have low risk (at the moment) to get a viruses, but I'm curious. :)
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Can't activate promotion, because email-verification doesn't work
Hello there, I took part in the CHIP promotion for F-Secure Freedome, but can't get past the email-verification, because the provided link will always lead to an error... Is this is known problem? Or is something wrong with the authentification-servers?! I hope someone can help me out. Thanks in advance for the help! Best…
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Belgian video content still blocked in UK when using Freedome
Hi, I am currently trialing Freedome to see if this service can allow me to watch content from my home country Belgium while I'm living in the UK. Currently though, websites like sporza.be still don't play the videos that are tagged 'only in Belgium'. I'm using chrome and the latest version of Freedome for Mac. Looking at…
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Can´t install Freedome
I bought a license for 5 devices but I can´t install it. When I launch installer it just start running but not proceeding. It has now been running for 2 hours....
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Massive unexplained bandwith usage when activating Freedome
Edit: Problem solved with turning off computer for 15 secs.. Delete.
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Freedome automatically disconnects after 10-15 min
I have a samsung galaxy s6 edge running android 5.1.1 I have installed the latest version of freedome (2.0.21.2547) I log in and everything is fine but after a while, normally 10-15 min, freedoms is off. This happens when I dont use the phone and its idle. When I open the freedome app I see it is logging in. How can I set…
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Can't Register Freedome or F-Secure Booster
Hi Guys, I have recently been through a real 'mess up' with computers... The original one Hard Drive seized, I then re-installed all my programs on another PC, while I ordered a brand new one. F.Secure Booster says - I have surpassed the maximum number of computers, and to contact Customer Services (Can't find that…
