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I can not activate the license
Hi I received 5 licenses FreeDome, because I have F-Secure SAFE 5 pack. Now I have actived one lisence in my Mac and I tried actived another license in PC Windows 10 laptop. During two weeks FreeDome tell to me that it can't check licenses and now today FreeDome tell that all licenses is used. How I can see and define…
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Problem with Netflix & Google Play TV3PLAY
Hi, I have problems with getting access to Netflix US or for example download TV3 PLAY SVERIGE app while connected to Sweden-IP-address. Can you help me solve this problem? I have a Nexus 7 Android 5.1.1.
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Firefox Bookmarks Sync Problems
Hi, I am trying out Freedome. It seems that when it is enabled Firefox Sync is constantly syncing my bookmarks. They are now all messed up. I disabled Freedome for now. Is this a known problem? Is there a workaround? Thanks.
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Freedom in Mac OSX, multiple accounts problem
I've just installed Freedome to my MacBook Air, and noticed a weird behaviour when using multiple (two) user accounts. When I'm logged as a user A, Freedome is acting just fine. When an another user (B) logs in user her credetials, Freedome doesn't start. It just does nothing. If I (the user A) log out, and then the user B…
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Reached maximum number of installations with the code
Hi, I am using Fredome VPN on my mac which I have reinstalled several times. Each time I install Freedome VPN I use my subscription code. This time i got the message "Reached maximum number of installations with the code". I have never used this VPN on any other device. Could you please look into it. Thanks.
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Too many reinstalls now my subscription code won't work
Hello, I purchased a 3 device subscription. I have had to reformat my iPhone a few times in the last month. Now when I try to install Freedome using my subscription code it tells me that "This iD is not valid for the device". based on what I read in the kb that if you uninstall and reinstall Freedome using your code it…
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Lost my subscription
I paid for a subscription for 3 devices fot one year and used the code on my MacBook air. the other codes were used on my sister's computer and phone. freedome worked fine until I restarted my mac. When I opeNed freedome again it said that my subscription has expired. I tried to enter my code again and it says the code has…
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New PC, Freedome doesn't work
Hi, So I bought a new PC and tried to install F-Secure Freedome in it as I had in previous computer. The only thing is that Subscription says "Not a correct code". I have a receipt from May 7th 2015 when I bough it, and it says "F-Secure Freedome - # XXXXXXXX" I guess that 8-digit number should be the correct code, or?…
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Freedome free trial didn´t work
Hi! This happened a couple of days ago, so unfortunately can´t remember any details, but hope you could help anyway. Tried to download the 14 days free trial, but it said I have to subscibe to continue being protected..?? By then the installation wasn´t even done yet, according to my computer, as it said something like…
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Won't Connect - Freedome F-Secure VPN For Mac
Hello I use Freedome for VPN security. On my Mac, the application just had an update, and now it won't connect anymore. I tried restarting as well as changing the location. Whenever I click on, it says "connecting...connecting" but never does, then gives up. How can I fix this?
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After loading new version of freedome the old code doesn't work and the protection is not getting o
I have MacBook and loaded an update of new version of Freedome, the the old code did not work. I got today from the help desk a new code, that worked but the pretection is not getting on. Any advice?
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Using Freedome and Steam
I'm trying to run the PC Steam application but it refuses to connect/authenticate when I have Freedome VPN running and this is a deal-breaker for me. I have gotten it to work by forcing Steam to use only TCP with the -tcp start option but once loaded the games in my library still can't connect. I've test driven several…
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Can not connect to Stockholm site
Anything wrong with the Stockholm site? Cannot connect from any platform(Windows 10, Android, IOS. Can connect to all other sites I tried. Connection worked yesterday afternoon
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Failed to connect to Freedom
the connection keep circling only.. waited half an hour..
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Re-installed Windows 10 - subscription wont work
I upgraded to Windows 10 via the free update but had some issues so I decide to make a fresh install, and when I tried to add my key to F-Secure Freedome it says I already used it on all my devices. Was it something I missed to move the license from my old installation? /David
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How can I send feedback about Freedome by e-mail
I'm trying to send feed-back to Freedome by e-mail and I get following error message: "Sending e-mail failed. Could not perform this operation because the default mail client is not properly installed." - How can I properly install default mail client for Freedome 1.0.1715.0/Windows 7?
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Freedome connection issue
Salut Je viens de télécharger Fredome la version gratuite mais je n'arrive pas à le faire fonctionner quelqu'un pourrait il m'aider svp Quand je met en marche la touche "On" il y a marquer "connexion" mais rien ne se passe.... EDIT: TITLE
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Low speed when connected to Finland
Is there bandwidth problems when connecting to a finnish network? Only getting 1-2 mbit/s at the moment Without VPN 60-70 mbit/s
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Registration Code and new mobile
Hi community, I'm a french professional user of F-secure antivirus and thanks to this, i had a gift vip card from my account manager. it's a 6 months/devices subscription code for Freedome I'm using it on my iPad and my iPhone (iOS user) I'm gonna to change my iOS device but my redeem code is currently available (december…
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Uninstalled Freedome, now it says my code is already used
Hi, I uninstalled Freedome (because I got problems with my internet connections and tried to fix it in all kind of ways. One fix was to uninstall Freedome, because Freedome wasn't working and I it just threw some errors. After a long fight I was able to fix internet connection (Freedome has nothing to do with the problem,…
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ERROR - please check that you have ipv6 traffic enabled
i was connecting internet with freedom yesterday and after that today ive got this message. "Your encrypted VPN connection cannot be created because of issues with network configuration (netsh.exe fails). Please check that you have IPv6 traffic enabled." i looked exact same problem topic and try to fix it but i cant. here…
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Freedome Install Problem Burned My Voucher Code
Hello, I just bought a 5 licence pack with SAFE and FREEDOME. I started by installing one license on my Windows 7 PC. SAFE installed fine, I then followed instructions for freedome install. I got the voucher code (inside my portal account) and clicked the install button to get the download. I clicked to install and the…
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any suggestion or method to avoid losing my subscription
Hey there. I am going to install fresh OS X software soon in my Mac. I am just afraid/worried of losing my F-Secure's Freedom (VPN) subscription after installing the fresh OS X even when I’m using same device. Due to many people have complained about losing they subscription after upgrading/formatting. so any suggestion or…
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Automatic connectrion after a computer has been hypernated don´t work
The lates version of Freedome don´t establish connection automatically afteer a computer has been hypernated or in a sleep. Automatic connection is selected in settings. Every selection is on. What is so diffucult to correct the bug? Avast Secureline software can reliably establish connection automatically after computer…
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I cannot use my FReedome code in all of my devices that has F-Secure SAFE installed
Hi, I have subscrition to 5 F-Secure SAFE devices, and now I have tried to install Freedome to all of them, but I only managed to activate the subscription only on 3 of my machines (1 android phone and 2 windows computers) by using the code developed at MY SAFE site. What is the problem? BTW: I suspect it might be related…
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Freedome android app
My free trial ended and I am going to sign up to pay monthly through Google Play. Does anyone know will the app and VPN work on both phone and tablet once I pay the monthly fee or does it only work on the device that was used for payment?
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Youtube giving me wrong country on oslo
Hello First let me compliment on your services, i find freedome really easy to use and i feel alot safer than when im using other paid vpn's out there. And generally the speed is fine when i pick a country close to my real location. I have a small question though, i have noticed the last 2 days that i get a sweedish…
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Freedome error after version upgrade
Freedome requested to upgrade to an new version. After upgrade completed, get an error message saying that something went wrong. I am disconnected and I can't connect to Freedome. If I restart my PC get the same error message and problem. Using on Windows 7. (I can't find the upgrade version number.)
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f-secure safe and freedome for two years. freedome activation period error
I bought f-secure safe for five devices, multiplatform for two years. Freedome was included. Now, when I install freedome I notice that the activation period is only for one year in all my devices. When I install safe the period is for two years as it should be. What happen to my freedome after one year. Do I get a new…
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Freedome automatic update installation fails (Windows)
Freedome notice me that there is new update available. Notice says :"Do you want to download and install now." I try to install this update four times, and my product never updated. Is there somekind of problem with that update? I don't have problem with that anymore. I download latest version here…
