after updating freedome, did not work in windows 7
Dears
after updating Freedome today (as per your program suggestion to new freedome verstion),it didd not work on windows 7.
i reinstall it and i faced to new problem and it shows error "there was problem to coonection server"
also it did not shows any server name and location.
please help to correct it.
be note thta i have valod 5 user liscens .
Best REgards
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Dear Sir
yeastrday i tried to upgrade the program and i did not face this problem but still i cant connect to any server.
how i can prepare log file from windows freedome and send to you for checking whatis wrong in this upgrade?
i bouth 5 user account and i cant used it on IOS and recently windows and it is not fair and i so disppointed from your product.
please help me to solve this matter
bets regards
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Hi Behzad,
We would like to get more information on this issue to troubleshoot further. We are sorry to hear about your trouble, but we are here to help.
Is Freedome able to work as usual on your iOS device and does it occur only in Windows 7 machine? Does it occur on all locations?
Does Freedome show as connecting when trying to turn on or is there any error message?
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Dearsir
in IOS i cant connect atall and the program ask me to restart the device.
but for windows after updating i face new problem and when i turn on the freedome ,program shows try to connect and did not connect to any server ,but in some rare case Freedome will connect to some server like GB and finland.
please help to solve this matter for windows
bets regards
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