I have a new mobile phone how do i transfer my subscription to new phone

ricky1
ricky1 Posts: 8 New Member
in F-Secure VPN
New phone
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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi ricky1,

     

    May I know how you puchased the Freedome license for your phone? Was it purchased via the App store or via our website?

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  • ricky1
    ricky1 Posts: 8 New Member

    via the website

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi ricky1,

     

    Please try to use your license code for the Freedome installation in your new phone. It is not possible to transfer the license from one device to another at the moment. Our RND team is working on it.

     

    If you are facing any error during the validation of the Freedome, please let us know. We will help you further.

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  • ricky1
    ricky1 Posts: 8 New Member

    thanks

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