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Subscription problem
I bought 3 subscription for 1 year. And I re-installed my windows and tried to install again freedome, and the code doesn't work. Currently only 1 machine is using subsription. Please fix this problem. Thank you
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Freedome from Malta does not connect to any Location
Hey, I have had this problem for few days. It tries to keep connecting to chosen location but does not connect at all. Using Os X Yosemite 10.10.5 Don't know how to troubleshoot this. Regards, mikko
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How to release my Freedome licence
For technical reasons I've had to reinstall Freedome several times. This time the tracker mapper didn't work so I uninstalled the program. Now I'm being told Ive used up my licence and need to buy extension. I still really got months left in it, so what am I supposed to do. Please advise
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after updating freedome, did not work in windows 7
Dears after updating Freedome today (as per your program suggestion to new freedome verstion),it didd not work on windows 7. i reinstall it and i faced to new problem and it shows error "there was problem to coonection server" also it did not shows any server name and location. please help to correct it. be note thta i…
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Freedome will not turn on Android 5.0 Lenovo K3 note
Hi First post so here goes:- Have downloaded Freedome on to my lenovo K3 Note phone without problem, All works except VPN which stays off and will not turn on, any ideas very welcome and thanks in advance.
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I have a new mobile phone how do i transfer my subscription to new phone
New phone
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F-Secure Freedom
I signed up for a trial of F-secure safe and received a code for a free year of F-secure freedom. I had problems with freedom, uninstalled it and reinstalled but cannot find the 1 year trial code. Not on email or anywhere on the site. Can you help me with this?
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Licence code not working
Hi! Just purchased 1 year 3 device license but Freedome won´t accept the licence code given. I had few months free code applied and now I get this error after typing the code.. BR, Juho
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Buy freedome on my iPhone
Hi, in August this year i buyed freedome on my iPhone with Abonoment in AppStore. Now i want use it on my Mac. I have downloaded the software. But how to get my subscription code? Regards
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Freedome WinPC update 1.0.582.0 fails to install
Hi! Freedome WinPC showed a popup to download and install a new update ver 1.0.582.0 but after awhile a new popup appeared and it reads "Update signature check failed". I tried to update it a couple of times but this happens every time. Then I downloaded the new beta from the link in the Freedome newsletter and it went…
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Freedome license
Hello! I've been using free three-month trial of F-Secure SAFE. When it started, I got five free (one year) Freedome licenses. I used one on my PC's version and one on my Android tablet version and gave some of them to my friends. Now I probably will have to reinstall the tablet and sign in with a new Google account. I…
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Slow,very slow p2p speeds
hi guys,not sure what's going on,ever since yesterday speeds have been very bad. i have changed location again,and again. nothing seems to help. maxium i am getting is 8kb a second. have used Denmark Copenhagen Finland Espoo Germany Falkenstein Spain Madrid nothing is helping
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Protection off - Freedome -admin permissions problem.
Hello guys, I have free trial for Win7. Installed everything as You said and i cant turn to 'protection on'. F-secure Freedome says that admin permissions are required. I started program as admin and problem isn't gone. Help please
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Solution for "Error: Something went wrong, we're sorry" (Windows)
Well after a few days thinking about it i found a solution. (at least for Windows) So for everybody having issues with Freedome, you dont need to refund, there is a solution for you. the whole issue it's related with the FreedomeTAP driver, after the last update for some reason Windows removed the driver, and if you try to…
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Conncection but no sound using Zoiper soft-phone
Under Windows 10, Freedome VPN and Zoiper soft-phone, no sound in or out. I do not have that problem when using an alternative VPN. I have tried the following with no success: Disabling Windows firewall Enabling STUN Enabling rport with TCP transport Any suggestions?
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Unable to connect to video streaming sites like Youku or Tudou
once the vpn is turned on, i am unable to connect to youku.com or tudou.com regardless of what server i pick. the website connects and load perfectly fine with the vpn off. any ideas why?
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Download issue
Hi guys, I downloaded F-Secure Freedome as a trial version for test it, but when i turned ON, i can access in siteweb but i cant download. Secondable, the 6month free trial code is done ...
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code stopped working after update
hi I bought freedome 6 months ago. It's working great with windows 10 but with my android tablet something is wrong. i have new freedome version 2.0.27.2877. After updating to this version , my vouchercode stopped working. Only app security is on. I'm using acer iconia B1 A71 tablet, with android version 4.1.2 There's this…
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F secure freeedome
It is a resorce hog it cuts my internet speed in half (wifi) frome 25 mbps down to 8 mbps. I have been in touch with support what a joke they are the blind leading the blind. So heed this warning ! if you don't mind losing internet speed then buy it but the program does suck and if I could get my money back I would i will…
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How does the multi-device subscription work?
I can't get an answer directly from F-secure about this... If I purchase a single multi-device subscription from my windows computer, can I use that subscription on my iphone for example? Then, if i disconnect from my iphone, can i connect from my laptop using the same single subscription? Or would i need a two-device…
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freedom does not accept the given code after upgrade it requested to be made
I use a mac (OsX 10.10.4) and freedome gave a message about needing to upgrade and prompted to give the admin code - after which it downloaded something from f-secure and I installed it. But then nothing worked anymore... my code is not accepted and I had +340 days left on the subscription. I got myself another code from…
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Freedome subscription to new computer
Will I loose my active Freedome subscription if install Freedome on a new computer? Is there a way of deactivating it on my old Mac, and having the same amount of days left on my new Mac when I install it on there? I'm guessing there isn't a way to remember my purchase like it's on my iOS device
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Freedom vpn
I have tried to contact you through chat 4 times, I was given the following info 2:48 PM Connecting... 2:48 PM Connected. A support representative will be with you shortly. 2:49 PM Support session established with Shadiq. 2:49 PM Shadiq: Hi, my name is Shadiq, and I’m here to help you. Before we proceed further, I’d like…
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Mac OS X El Capitan Freedome Menubar
Hey guys, I don't know if I'm the only one experiences this issue, but Freedome's icon in the Menubar occassionally goes invisible. This only started occuring after I upgraded to El Capitan. Also, would it be possible to make the UI in the menubar more interactive? I love it as it is, but I'd rather use Freedome from the…
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cannot activate my subscription code
After I upgraded my OS to windows 10 I can no longer activate the newly reinstalled freedome. My subscriptiom has not expired yet. Please Help!
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Freedome gave me wrong virtual location
Hi, I use Freedome with Windows7x64. I have set virtual location to Finland (Espoo). It usually works fine. But on Saturday I turned Freedome on again and it shows me that procetion is on and location is set to Finland. But then when I was loggin in to my e-mail account, site warned me that I'm trying to connect from…
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Freedome (or Openvpn?) and firewall question..
When i turn my firewall on in my cable modem/router, Freedome takes very long to connect to servers. Like at least 30-60 seconds. But after that, it works perfectly fine. Now, when i turn the firewall in my router off - Freedome connects to server much much faster. So i want to know if Freedome (or Openvpn?) requires…
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Could not verify your code error
I have just uninstalled/reinstalled Freedome on my PC and now get "Could not verify your code error" when I entered the subcription code that worked fine before reinstall. How do I fix this? Many thanks
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my subscription is not working after upgrade OS :(
HI there Today, after upgrading my Mac to the latest OSX 10.11, F-Secure's Freedom (VPN) app asked me to subscribe again! So I typed down my ( one year , 3 devices ) subscription but it's telling me I have used the maximum devices. I am only using it on one device ( Mac) and have never ever used it on any other devices at…
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Error with Windows and andoid versions.
I have been using freedom/ freedom beta ( with traker mapper) on my windows pc for long time. And i was satisfied with it to an extent, and so i installed freedom on my android device too. But now i am having few problems, both with pc and phone. Thats why i am sending this mail, please provide me some help. 1) problem…
