Just bought a license for 5 items

Tonny

I already had a license for my iPhone and then a bought a license for 5 items. I try to enter the new license on my iPhone but I just get an error message telling me that the license are not valid on my iPhone.

The old license on my iPhone is valid until the end of May. But I want to use my new license.

Tonny

The product is F-Secure Freedome. //Tonny

[Deleted User]

Hi Tonny,

 

Is your iPhone still using your app store subscription? If your app store subscription is still valid, the Freedome application will be using the app store subscription till that date. The app store subscription will last until the end and then you can type in the multi device code only close to the expiry. That is the reason as to why the multi device code cannot be used currently in your iPhone since it already has the app store subscription in place.

Tonny

Thank you for the answer. Yes my app store subscription is still valid. I'll wait until it expires and then enter the multi device code.