iPhone and iPad license

I have bought Freedome through the App Store for my iPhone and now want to use the app on my iPad. It's asking me for another subscription but surely I'm covered through my iPhone subscription. Restore iTunes purchase isn't working and it's asking for my freedome account I'd which I can't find as the only email I have is from the AppStore 

please help as this is souring my experience already. Also I purchased an F secure safe subscription in error can I get a refund. Please help

 

Regards from a very frustrated service member on ops in Afghanistan 

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