Cannot connect to internet with Freedome on

Garibaldi
Garibaldi Posts: 2 New Member
in F-Secure VPN

I have the exact same problem. Cant connect to the internet with freedome on my pc, but on my phone it works without problems. I have tried all the solutions listed here but still it doesnt work. When i check the network settings for freedome it seems the problem lies with ipv6 but i dont know how to solve it?

 

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  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi @Garibaldi,

     

    I have moved your post as a separate one. May I know what's the OS of your device? Are you able to connect to any location atleast?

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  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi Garibaldi,

     

    Could you confirm if there is Kaspersky Secure connection or Kaspersky Internet Security running on your PC's along with Freedome?

    Also, is there any pending Windows Updates on the PC? Could you try to update any pending Windows Updates and recheck the connection?

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  • Garibaldi
    Garibaldi Posts: 2 New Member

    Dont know what happened but suddenly it started working! Thank youSmiley Happy

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  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Thanks for keeping us posted, @Garibaldi. Just to know more information on this, was there any Windows Updates installed yesterday? If not, glad to know that Freedome is back to normal.

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