Freedome VPN white window instead of GUI with windows 7

Hello,

 

As I have seen in other messages, I have installed Freedome VPN. 

 

The trial version worked but I always got a white window instead of the GUI it should display.

 

I had bought a license, but with no GUI, impossible to enter the key and extend the  membership.

 

I have come tu use Freedome VPN because I had heard good feedbacks about the product, but I can not use it.

 

I have seen other people in the forum with the same issue but no answer was ever given in public, only in private, what is the point of concealing a solution that could be useful for evrybody ?

 

Thank you for your answers.

 

 

Comments

  • BenBen Posts: 2,640 F-Secure Product Expert

    Hi, 

     

    This type of error is usually due to old hardware(its drivers). You could try to update the graphic card driver. If that doesn't help please contact support as we have a tool to help in such case. Because the tool might have side effects we prefer to have it provided by our support on request only. 

     

     

  • Thank you for your answer.

     

    I have a DELL Inspiron 1545 and the latest drivers available from them are from 2009 so I can not upgrade them.

     

     

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