withholding my subscription code
actuaclly made a mutiple device subscription for f secure freedom for 1 year but didnt recieve the codes supposedly via my mail as stated (XXXXXXXXXXXXX@gmail.com) so please i will love it if the problems can be resolved for me ASAP because i have waited for almost 2 weeks. Thanks
EDIT: Removed PII
Comments
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@warri1234 wrote:actuaclly made a mutiple device subscription for f secure freedom for 1 year but didnt recieve the codes supposedly via my mail as stated (YOURMAILADDRESS) so please i will love it if the problems can be resolved for me ASAP because i have waited for almost 2 weeks. Thanks
Hello,
Good to remove/hide your mail-address from public available community.Then maybe possible to try contact direct F-Secure Support Channels (chat as example):
https://www.f-secure.com/en/web/home_global/contact-support
And Support Agents with abilities to perform investigation/check your subscription's information (or re-trigger confirmation letter).
Potentially -> maybe your subscription is not multi-platform, but pinned to AppStore. As noted under this knowledgebase article:
https://community.f-secure.com/t5/F-Secure/Freedome-VPN-subscription/ta-p/91879
available two types of subscription.
Sorry for my reply. I'm only F-Secure user (their home solutions);
Thanks!
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