Cannot renew Freedome subscriptions

limzykenneth
Posts: 2
I've recently purchased a new Freedome multi-device subsription but after receiving the renewal code, the Freedome app refused to accept it saying "Could not verify your code. Please try again later."
I have looked at the FAQ page about this and it doesn't apply to my situation. Anyone have any idea?
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I have 6 days left on my previous subsription. I'm renewing on macOS 10.13.1
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