Cannot renew Freedome subscriptions

limzykenneth
limzykenneth Posts: 2
in F-Secure Freedome VPN

I've recently purchased a new Freedome multi-device subsription but after receiving the renewal code, the Freedome app refused to accept it saying "Could not verify your code. Please try again later."

 

I have looked at the FAQ page about this and it doesn't apply to my situation. Anyone have any idea?

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Comments

  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hi,


    Do you have much time left on your previous subscription?

     

    On which OS are you trying to input the renewal code?

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  • limzykenneth
    limzykenneth Posts: 2

    I have 6 days left on my previous subsription. I'm renewing on macOS 10.13.1

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  • Marty2018
    Marty2018 Posts: 3

    I have the same problem, and the non-existing support wont help. So **bleep** frustrating Smiley Sad

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