Repeated notifications that product has expired when it has not


I am getting repeated notifications, on  Winows 10,  that my F-secure safe has expired when it has not. Another notification was that an upgrade was available which I successfully installed. Yet I still get constant expiry notifications. It does not happen on the four other devices I have the product on. I have even deleted the "Trigger" file to no avail. Before I get really cross and throw the PC out of the window, can anyone help with this?


Thanks & regards, Jim


  • Chameni
    Chameni Posts: 234 F-Secure Employee


    Hello jamesB,


    Regards to this, can you provide the screenshot of the expired message and the pop up in order for us to check. And please login to your SAFE account and check the expiration, is it showing the correct expiration date or is it showing as expired?


    Thank you.

  • Chameni
    Chameni Posts: 234 F-Secure Employee

    Hi jamesB,


    Thank you so much for letting us know about this, please do monitor and revert back if you need help.


    Have a nice day!

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