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Cannot accesss a license that my father is trying to send me
Hey there, My father has a subsciption which gives him 5 licenses to share, inwhich he has shared 3 so far. However, he has tried multiple times to pass a license over to me but we cannot manage to get it to work. We have tried multiple methods but none have worked, so I thought I'd put here what we have done so far:…
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can't upload
Hi, F-secure prevents me from uploading media content to my website,, I am with godaddy and have already conted them who advise me to contact you guy, I can upload if f-secure is off. We don't want to lose the protection of f-secure. Stewart
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How can indicate that a vbs script is trusted and may be allowed?
I am using F-Secure (license through XS4ALL (NL)) Cmputer Security 14.150 build 101 DeepGuard 5.0 build 580, it's teher. I have an application with which I create a vbs script on-the-fly, this script is craeted in the TEMP folder, used once and deleted thareafter. If invokes Excel carries out some tasks and the closes and…
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Wipe also for memory Card?
If I lost my Phone and use the "Wipe" function. Is the memory card also wiped?
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Internet Security Windows Offline Update
Hello, I'm attempting to perform an offline update to the latest edition of Internet Security on Windows 7. I have downloaded the fsdbupdate9.exe tool, but it doesn't do anything. I only get the message "Could not get CCF AVA data directory..." It then spends quite a bit of time uncompressing the file, and the install then…
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Internet Security
I bought my Internet Security from FONA, an authorized dealer here in Vejle Denmark on the 4th of May, 2016.I did not install it before I left for holidays. When I returned and wanted to install it, I was told that I could not because the promotion has ended. I went to the dealer and the shop is closed down. What is my…
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anybody else find tech support crap?
genuine question before i pay for this product
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BSOD after installing newer version of F-Secure Safe in windows 10 education laptop
Hi there, I have F-Secure Safe installed in my laptop which is a Windows 10 Education system. The laptop is a Toshiba Satellite P50-B-10V model with Intel i7-4710HQ processor, 16 GB or RAM and 1TB Hard Disk. F-Secure safe used to work without problems previously but the last upgrade that was offered causes BSOD with…
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failure to install/update
hi i had the internet package ......the 2015 one well i get a update notice i tried to do it several times but it would keep failing.....so i got the install from the web site it removed the old version and tried to install the new one failing .....now my system has no protection what is going on .....i am windows 7…
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Scann now button do's not work
Hi all, Ik have a problem with F secure. When i install the program Fsecure scans my computer. But when i want to scann my computer the next day. The "Scann now" button do's nog work. * I have uninstalled the program a couple of times with the uninstall tool. But it did nog work. * I am using Windows 8 What am i missing?…
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malware on facebook
This is new to me and very frustrating. Everyime I try to log into my Facebook page, I keep getting this message that my computer needs to be cleaned. I click on the download, "did not request service", it begins the process to download but for hours on hours it goes no further....I have'nt been able to get into my…
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hi help me
xxxxxxx Edit : Removed Ticket number
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Sharing licenses problem
My friend can't share his safe license with me since the system tells him that im already apart of a group so I wonder how I leave my group so that she can share the license to me? Or is there a better way of sharing licenses.
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Mac Malware
http://www.thesafemac.com/ https://www.intego.com/mac-security-blog/ https://securelist.com/ https://threatpost.com/ https://usblog.kaspersky.com/ https://www.beyondtrust.com/blog/ Download and install malwarebytes for Mac. https://www.malwarebytes.org/antimalware/mac/ For Windows PC...…
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Bleeping Computer is still up and running
http://www.bleepingcomputer.com/ Check this llnk below for viruses removal. http://www.bleepingcomputer.com/virus-removal/
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Spotnet doesn't function after installing Internet Security 2016
I installed Inernet Security 2016 (replacing AVG free), given to me by my internet-provider. Unfortunately Spotnet doesn't function anymore. I found references to this problem dating back to 2012 (connceted to Spotnet and IS 2013), and I cannot believe this could be the same issue after 4 years. I did try some of the…
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accidently deleted Chrome Browser Extension
Greetings, While updating to El Capitan, somehow I deleted the browser extension for Chrome and Safari. How can I get them back? Thank you. Gary Horn
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I got single (1) licence instead of 3
My aim was to upgrade SAFE from 3 licences to 5. Somehow I succeeded to order a single licence which replaced the active 3 licences. How can I undo (cancel) this? Now 2 of my devices are uncovered (or at least don't receive updates?). And I was charged for this ridiculous "update", too. Help! I can think of a couple of…
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Did not get any key
I just got F-Secure Internet security for my computer. It was in a blue box containing a CD. I do not have a CD-driver, so I followed the instructions inside to box and installed form http://f-secure.com/downloads. But I did not get any security-key. Inside the box on collum #3 it says your security key is:…
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No print option on Child Safe browser on Iphone 6
I installed the Child Safe browser on my son's iphone 6 recently. However, there is no print button on the browser, so he can't print his schoolwork to our wireless printer. Other apps on the iphonecan see the printer and print to it, so this is not an issue with the network. What do I do to allow him to print from the…
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how do i activate my 5 unit product code
the instructions on my f-secure product code doesn't work they seem outdated the box says i should go to f-secure.com/box but that site isnt there
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login with a secondary laptop
Hi I have F-Secure running on my main desktop PC in my house and I am trying to get it to run on my laptop. But when I log onto F-secure it does not accept my password and the Capicha confirmation I am not a robot can run a few times before it finally kicks me to open a new account then refuses to open the account telling…
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Questions before buying
Hi there, i'm wondering a few things before i might buy this Antivirus. - Does it come with any modifier to the windows firewall at all? - Is there any discount when you renew after license is out? - Is it true that F secure bank protection protects fraud banks too? Read this in Pcmag…
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RIGHT CLICKING DOESN'T WORK?
I have F-Secure installed on my Windows 8 laptop, and when I try to right click, a sign saying "Error loading sesources SVE" shows up, and on the top it says F-Safe or F-Secure I think this might prevent me from playing Sims 1, which makes me soo so sad and panicked, because I love SIMS 1? I tried to uninstall F-Safe, to…
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Internet security 2016 -built in exploit protection ?
hi I'm using f-secure internet security already since 2 or 3 years. My question is if f-secure has a built in exploit protection? Sorry, couldn't find any information about this protection on the f-secure web sites..... thx Terminator X
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Turn on F-Secure Search
Hi My first post, apologies if posted in wrong board & it’s a bit long OS is Windows 7 Home Premium SP1 (all updates installed) F-Secure SAFE 16.2 Antivirus 14.160 build 100 The following error message appears on start-up from time to time “C:\windows\system32\config\systemprofile\desktop” or “User Profile Service failed…
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Security Updates
Update your Antivirus and do a Full scan! Do a full scan if you are using Malwarebytes! Check with Hitman Pro cloud scan. Please updates your Adobe Flash, Adobe Acrobat, Adobe Shockwave Player, Mozilla Browser, Google Chorme, Opera, Java updates, Windows Updates and Mac OS X Updates now if you do not done so.…
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Repeated notifications that product has expired when it has not
Hi, I am getting repeated notifications, on Winows 10, that my F-secure safe has expired when it has not. Another notification was that an upgrade was available which I successfully installed. Yet I still get constant expiry notifications. It does not happen on the four other devices I have the product on. I have even…
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Bug w/IS2016 causes 403 error instead of F-Secure block page to appear
Hi, I opened a ticket about this back on 12/19/15, but never received a response from customer care, so I figured I'd post it here as well. It seems like there might be a bug with the proxy or whatever mechanism is used to display F-Secure's block page in a browser. When it occurs, instead of seeing a page indicating…
