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Extent of Browsing Protection
Hi everyone My set-up is as follows: * Windows 7 32-bit * F-Secure Internet Security 16.3 I make use of the Browsing Protection component of F-Secure Internet Security which is useful to ensure that unsafe sites are not inadvertantly accessed. However, I also contribute to open source coding projects, some of which through…
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F secure renewal via Virgin
Hi, I have just renewed my subscription with you and paid £79.99. However went I went to my pc, it said I could have renewed for £25 as I am aVirgin customer. Is there a possibility you could refund the difference to me please? Kind Regards Keith Jones
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F-Secure Safe subscription renewal without Campaign Code
Dear F-Secure Community, I had purchased for myself approximately 12 months ago a subscription to F-Secure Safe but at the time I had an active subscription running on my pc. Well the time has arrived to renew the subscription but I am unable to do so via the portal as I have a code but not the Campaign Code that the…
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F-Secure Internet Security Verlängerung
Referenznummer: xxxxxx Abonnementschlüssel: XXXX-XXXX-XXXX-XXXX-XXXX Sehr geehrte Damen und Herren, ich besitze eine Lizenz für „F-Secure Internet Security“ Verlängerung bis 03.102017. Laut „Mein Abonnement“ sind alle drei Lizenzen belegt: Lizenz 1: ID 9f1bc9 (das ist wohl mein aktueller Rechner) Lizenz 2: ID 490416 Lizenz…
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New SSD, how to (re)install SAFE?
Hello, i have crashed my ssd. So i had to bought a new one. I have a SAFE licence until 05.09.2018, how can i install the SAFE utility on my new ssd? Greetings
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How do I change my address on f secure
Dix
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Unable to extend license with less devices.
Hi, I've been using F-Secure SAFE for a year now, and I'm very happy with the results. Not a big impact on my machine, while getting premium protection. Unfortunately my subscription has run out, giving me a chance to think about the amount of licenses I need and extending the subscription with that amount. However, I am…
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Adding a device to My Safe that already has SAFE installed?
When renewing my subscription for another year of F-Secure SAFE, I noticed that the devices I added a year ago were gone from the My Safe-account (which was mentioned in another post too). I didn't mind adding them again, but it got a bit tricky and I wonder if I could have solved it differently? When wanting to renew my…
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Wrongly accussed harmful website
Hi There, One of our websites is coming up as harmful on F-secure. The website is https: //www .buchannanmarquees.co.uk/. Could you check this for us please. Thanks, Reece EDIT: Remove hyperlink
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Browsing protection Chrome extension missing from Chrome Web Store
It seems that the Browsing protection Chrome extension has gone missing from the Chrome Web Store. I recently installed SAFE on a mid-2014 MacBook Pro running OS X El Capitan 10.11.4. SAFE constantly nags me about the browser extension not being installed, but when I click the notification and the Web Store opens in…
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Compatibility with Hyper-v in Windows 10 Anniversary Update 1607
F-secure Safe blocks hyper-v virtual machines from starting in Windows 10 Anniversary Update (via the local hyper-v feature built into Windows 10) unless you enable deepguard compatibility mode (i.e. decrease the level of system security). Please could you fix this to make F-secure Safe compatible with Windows 10…
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Renewal of F-Secure
I am a virgin media customer and have been invited to renew my subscription. The e-mail states the payment will be £25.00 however when I go through to renewal it states the payment will be £79.99. Please advise how I can receive my discount.
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Banking Protection application exceptions
Is there a way I can add applications to an exception list so they are not blocked by Banking Protection? I work from home and use some simple applications that my company have written that are beyond reproach when it comes to security but these are getting blocked out every time I used Banking Protection and have to be…
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How to add two subscrition keys to my f-secure account
I have bought two subscription keys to get 8 licenses for my PC'sand smartphones. How can I add the second key to my f-secure account since I only find options on renewing and not adding a subscription.
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f-secure display issue
Banking protection always display the menu in the top right hand corner.
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Is the BrowsingProtection able to protect from threats at websites, even if the sites use HTTPS?
Hello. Now, I am having some questions about protecting from threat on the web. 1. Have the websites which were added as exception sites on Browsing protection been scanned by F-Secure when access the sites by browsers? Is F-Secure able to detect malwares at websites even if added to the list of exception websites? 2. The…
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WELL DONE F-SECURE you just lost a loyal subscriber
The new price is a joke. Ive been using this software for over a decade.(i still have install files from 2004 onward) I 've been a loyal fan and told many people to buy it because its worth it. NOT at the current price. It needs to be at least half of what it is now. Thank you for years of protection but there are…
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F-secure renders computer unresponsive
Hello, Would just like to share today's F-secure experience: I started my computer (Windows 7 x64 with F-Secure) and I basically could not use any application: * OneDrive was trying to synchronize even though there was nothing to do * Word & Outlook would not open * Firefox stopped responding * VirtualBox crashed * Windows…
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About F-secure firewall
I wonder if there is any use of bying any kind of software from F-secure,since I´ve noticed that this kind of software cooperates with Windows Firewall. Doesn´t F-secure misses the point if they uses a quite known and weak firewall for their services? In my terms it is so,but I may be wrong. If there is someone that can…
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My F-secure account vanished
So I bought F-secure safe, made an account and installed it on my pc as well as registered my pc as one of my three devices. now, I tried to login to add my phone to the registered devices, but couldn't login. So I tried to reset my password, which didn't work. I then tried to make a new account with the same email, and…
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Slowness during registration or usage of SAFE accounts
Some of our customers might be experiencing some slowness or failure while using or registering SAFE accounts. The protection on your machine is not affected by these. The issue should already be resolved and you can simply try using your SAFE account later today.
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F-Secure compatibility
Hello, I remember awhile back I went to install F-Secure Anti-Virus for testing purposes and was greeted with a warning about how Xvirus Personal Guard was not "compatible" and had to be removed off the system first. I have not re-checked if this is still the case but would like to know if they are both now compatible with…
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subsription renewal
I changed my payment details how do I find out if my subscription has been renewed?
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My fsecure
I renewed my fsecure and it's not appeared on my pc can someone help with this matter
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Swedish BankID issue
When user starts newest version of BankID security application from Start menu he receives message from BankID app that “Encryption wrapper failed” which means that integrity check fails. An exclusion for the affected version of BankID application has been added to our products. However users who already are experiencing…
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changing my provider
I am going to change my provider. Where can I change this in F secure account ? Will Fsecure accept this change. I will have Fsecure until June 2018
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Unsafe warning for download
Hi, I'm actually reaching out because a customer of ours has said your software flags our software as unsafe. I'd like to move this conversation to email to resolve why this happens and get it fixed. Thanks Dan
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Clicking on 'allow-website' does not do anything
Hello I am using F Secure and when i click on allow website, it does nothing. like it doesnt even recognise my click. I am using Chrome, however have tried it on IE as well and have the same issue Help pleasE? Thanks
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How to get rid of anoying Adobe.exe autoupdates?
I don´t know how many have this quite anoying problem with Adobe autoupdate programs,but I´m quite frustrated and fed up with all of this frequent autoupdates that make more damage than it´s worth. Since it seems that everyone that download many of Adobes free softwares like: Adobe Flash player,Adobe Reader etc. Because…
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Subscription Key
Hello there guys, I have a couple of subscription keys (1 SAFE, 2 FREEDOME) and I've been trying to activate the retail version but the instructions on the box (and on your site's instructions) do not work - there is nowhere to activate my subscription! It is a retail version, with no campaign code... but even the campaign…
