Windows 10 Freezes when starting Cleanup Tool

Bobski

Hi,  I have a problem where my PC freezes with no input fron mouse or Kbrd and has to go through hard power shutdown. it looks like its when the program gets to audiodg.exe file.  is there anyway to get around this?

[Deleted User]

Hi Bobski,

 

This might need further investigation from our Support team with the logs. Could you please get in touch with our team via phone or chat to troubleshoot?