Virgin Customer - Incorrect License Expiry Date showing on Android Device

Steevi
Steevi Posts: 3 New Member
in Web Browsing

I have just taken Virgin service and installed F-Secure safe on my laptop and android device.  The laptop is showing the correct subscription, but the android device is showing that the service is expires on 13/01/2017.  I have checked, and everything is showing as installed correctly, but to be safe, I deleted the subscription and the app, then updated the subscription in my F-Secure SAFE portal, and used that to send a message to install the app.  Everything installed fine, but I am still getting a notification that the subscription is due to expire, and to log in to update it.  I log in, and the subscription date is correct.

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