Student subscription

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psycotimi
psycotimi Posts: 3 New Member
in Web Browsing
Hello, I need to renew my sub, and my school offers discounted price, can I add that discount on existing account upon renewal or do i need to create new acoount?
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  • Simon
    Simon Posts: 2,667 Superuser

    If you log in to your SAFE Portal, and go to Orders and Payments, is there a button at the bottom to 'Enter a code'?  If so, you may be able to use that with your student subscription key.

     

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  • psycotimi
    psycotimi Posts: 3 New Member

    Nope.

     

    Only 'buy more' and 'change payment method' options on that page.

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  • Simon
    Simon Posts: 2,667 Superuser

    We've had this many times before, and I still don't know what the solution is, as no one ever posts here once the issue is sorted.  All I can suggest is that you raise a Support Ticket.

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