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Why don't technical support either answer the phone or logmein?
After entering what I know is the correct code to unlock my mobile phone and as its not sending the unlock instructions to the named device I'm not in a very good mood. Its the same code I use to lock the simcard so I know its correct!!! I've been left hanging on the phone for 25 minutes??? Tried online support via logmein…
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Why aren't virus definitions updated?
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How do I get my Programs back? I am getting --Unable to create C:\Documents and Settings\MoHlog
I have lost my Programs, on startup. I am getting the error message: Unable to creat C:\Documents and Settings\Local Settings\Application Data\BVRP Software\Net Waiting\MoHlog.txt file How do I get my Programs back ?? Thank you
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What is encryption software used by Antti Tikkanen?
I watched on TV a couple of days ago, Prisma Studio program and I would like to know what program Antti Tikkanen used decryption?
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FF7, BP and Google Weirdness
Since updating from IS2011 to IS2012 yesterday, when searching google using https://www.google.com/webhp I get no safety ratings but otherwise everything works fine. Using http://www.google.co.uk/ displays the safety ratings but at some point clicking google's 'Next' link, rather than taking me to the next page, dumps me…
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Self writing computer
When I - on my other computer - enter a field to write eg. password, URL's, word processor, spread sheet anything that requires awritten user input, the machine starts to write 4's just if you press the 4 constantly. I have tried to disconnet the keyboard, to update and run the F-Secure anti virus, but nothing helps. What…
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Win7 - System Unusable after virus detection
F-Secure detected and quarantined a couple of files indicating it detected virus W32/Malware.593e93!Online. IIRC a dialog indicated that to complete the quarantine process it needed to reboot the system. After rebootubg the system is completely unusable. I'm able to start windows file explorer and poke around but…
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fsgk32.exe eating away CPU cycles doing nothing?
Hi, I am noticing that my CPU seems to be constantly at 10-15% usage. I have a Core i7 920. I don't know why so then I go into Window's Resource Monitor and then I see fsgk32.exe eating away a constant 9% of my CPU. I have no idea what it is doing. I have to turn DeepGuard off and back on to get it to stop. Why is this…
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f-secure security
why is it that f-secure can not fined one infected object and malwarebytes can find 86 infected objects???? and best of all it is free
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Microsoft UAG SSL application tunneling component is not compatible with F-secure?
We are experiencing problems with Microsoft UAG SSL application tunneling component on computers running F-Secure Internet Protection. Attempting to install UAG client components results in failed installations, freezing of computer network traffic and not functional SSL tunnels. If we disable the Real time protetion…
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installation error registry
I'm trying to install the talktalk super safe boost (F-secure) and can't get it working. When I read the log file in program data\fssg\nnnn.nnnn.log the first error messages are 2011/11/03 16:41:50.531 0480 MandatoryFixes.cpp,v Attempting to fix broken registry permissions... 2011/11/03 16:41:50.531 0575 regacl.cpp,v $…
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conflicting security product ??? - FSIS 2012 Installation problem
FSIS 2011 was working fine. During installation of FSIS 2012 an error occur. Conflicting security product should be deinstalled manually, but no product name was show. In the system configuration no secure product could be identified. No chance to install FSIS 2012. When trying to install the older version having the same…
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I can't change direction when setting rules for HomeGroup
I can't change direction when setting rules for HomeGroup any advice thanks
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FSIS2012 crashes Chrome on Vista 32Bit ?
Upgraded FSIS2011 to FSIS2012 on Windows Vista Ultimate SP2 - 32 Bit. Google Chrome V 15.0.874.102 now crashes all the time? Problem not being experienced on Windows 7 Home Premium SP1 - 64 Bit with same Chrome version. Workaround: Untick / Disable: F-Secure Launch pad / Computer Security / Settings / Computer - DeepGuard…
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FSIS 2012 - Full installer needed ASAP
Hi, we need a full installer for IS2012 asap to serve customers with - low bandwidth (very many in Germany) - several installations - offline installations (7 days grace period) Thanks!
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Do i allow wmi provider access to my computer
Do i allow wmi provider access to my computer
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F-SECURE INTERNET SECURITY 2011
I have F-SECURE INTERNET SECURITY 2011 I have this message Protection is not up to date and i have this your virus definitins are 11 days old
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OnlineSafety 1.45.13354 update needs computer restart
Today F-Secure downloaded an update to Online Safety that requires a restart of the computer, I'm just wondering why is this and can I expect updates that require restarting my computer in the future as well. Also, I dont even use online safety since I dont need the help of F-Secure to restrict my computer usage
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need some help with my anti theft
hi guys i need some help.I use the anti theft software for a year and its fine but... since a hardreset yesterday on my xperia x1 i have some trouble. i made a backup to get all my settings ,programms etc back. windows mobile starts and f secure is asking for my normal password but it doesnt accept it anymore. i dont…
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How do i switch protection off and also, how can I set exceptions for areas
HI I am evaluating the AV for Mac and using it on Lion 10.7.2 and am experiencing some problems with java applets loading extremely slowly. It has been suggested to me by Apple support that this could be an AV solution scanning the appets as archives as they are contained in ZIP files. IS there a way of setting exceptions…
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Virus Defintions are very old??Please Help!!
I'm getting this error message on the bottom right hand corner of my screen with a yellow flashing exclamation point saying "Your virus definitions are very old".Can someone please tell me why i'm getting this message and how i can solve the problem.Thank you all for your help...
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I´ve reformatted Windows XP without getting rid of "Rootkit.MBR.Whistler(Boot image). What to do?
I have now several times reformatted my hard drive and reinstalled Windows XP without getting rid of "Rootkit.MBR.Whistler(Boot image)". What to do?
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IS12 network drive
Hi, upgraded my IS11 installation to IS12. After upgrade I couldn't access my network drives as my rules got removed. Needed to make them again :-( Here are the instructions for redoing the firewall rules to access network drive and Win7 HomeGroup.…
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Setup wants to connect to "ip-address. deploy. akamaitechnologies. com"
Hi, Some setup programms (including Windows Update) wants to connect to #ip-address#. deploy. akamaitechnologies. com. At the moment I forbide the access. If I browse to this address (redirected to www.) is is blocked by the browser protection in firefox. Would it be save to grant access? Thanks in advance
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What Firefox add on to recommend
Hi all, My friends have recommended that I start using Firefox because I’ve been complaining how slow my browser sometimes gets. Until now, I have been using Internet Explorer but have now a couple of times used Firefox as well. It really seems faster. I wonder why that is. In any case, I noticed that there are some kind…
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Question about the Firewall and VPN.
Hi, This question might be abit advanced, but I'll do my best to be as clear as possible. I use a VPN sometimes, the VPN goes through my normal internet connection. Because of that it kind of limits me, when the VPN goes down my normal connection takes over, making it unsafe for me to continue. Is there a way to set a…
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having problems with fscuif.exe
hi can anybody help having problems with fscuif.exe breaking up and having compatibility problems only had f-secure a few weeks finding it hard to understand thanks yogapose
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F-Secure and Windows Live Mail
Hi, When will F-Secure support Windows Live Mail?
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if i get the 12 month protection for 3 computers, can i have at least a mac as one of the three?
i have 2 computers and one of them is a mac. planning to get another. so since the package says 3 computers it could be one pc and 2 mac or 2 pc and 1 mac... possible?
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ask and ask tihis is more of statement. Firewall is neard territory for most of people