Microsoft UAG SSL application tunneling component is not compatible with F-secure?

JukkaT
JukkaT Posts: 3
in F-Secure Internet Security

We are experiencing problems with Microsoft UAG SSL application tunneling component on computers running F-Secure Internet Protection. Attempting to install UAG client components results in failed installations, freezing of computer network traffic and not functional SSL tunnels.

 

If we disable the Real time protetion feature then the problems are solved. But this is hardly the solution that we can provide to our end customers. Disabling security features and programs should not be done.

 

Is this a known issue and are there alternative solutions to this problem?

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Comments

  • Jayson
    Jayson Posts: 490 F-Secure Product Expert

    Hi JukkaT,

    I would suggest you to open a Support Ticket for further investigation, kindly attach a FSDIAG together with your ticket.

    Thanks.


    Best Regards,
    Jayson

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  • MJ-perComp
    MJ-perComp Posts: 432 Superuser

    Hi,

     

    what F-Secure product and version are you using?

    What OS?

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  • JukkaT
    JukkaT Posts: 3

    Thank You for your quick replies. Several of our end customers have experienced issues.

     

    I will query for the exact product names and versions. I will also try to get the FSDIAG files.

     

    - Jukka

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  • JukkaT
    JukkaT Posts: 3

    I got the information from one customer and made an official support request. Thank You for the help.

     

    Number: 1-482234197

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