f safe secure browser "cant find page"

ericmutch

Recieved the letter from virgin telling me one of my devices has malware.

Bought f safe secure using my smart phone.

Tried to download f safe onto my laptop.

Browser says "can't find page."

I'm.assuming this is because the laptop has the malware on it, but if so what do i do?

Help

Simon

Can you give us the link you're trying to download from? I'd be more inclined to think that a "can't find page" error is indicative of an incorrect URL, rather than malware. Obviously, if the link contains a keycode, remove that before posting it on here.

ericmutch

Just tried typing the address to this conversation (currently using my phone) into browser on my laptop and same thing "browser can't find address"

http://community.f-secure.com

Can a virus block access to a website?

I'm assuming viruses don't like it if you try to go to a virus killer website do they ;-)

Ukko

Hello,

 

Yes, situation, when malicious items able to block access (similar with black-list) to security websites...... can be.

But.. it's should be not just about F-Secure (also).

 

Anyway - which experience you have on current time? any new steps already created?!

 

Also... you can to manually look around for your system. Such as "hosts"-file or suspicious items under autorun-settings.

 

And.. for get installer there can be various steps as available actions.

Also it's can be same with some of security-tools for brief-scanning your system.

 

Sorry for reply.