F-Secure SAFE detection tool dont work Windows 8.1

Hi all.

I have strange problem. On my computer dont work "detection tool" or i Finnish "puhdistustyökalu = cleanup tool"

 

No matter if i open it from the SAFE itself or download separate "online scanner"

It opens a blue "F" logo down to desktop but after that nothing happens.

 

I have uninstalled and reinstalled many times. Nothing seems to help.

 

Does anyone else have had similiar problems?

Thanks in adwance Risto

Best Answer

Comments

  • I looked the problem bit more and found out that Internet Explorers security settings caused the malfunction of the "detection tool". I put them back to default and tool worked just fine.

     

    Strange.

  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello Ripapapa,

     

    Thank you for sharing your solution. 

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