Android SAFE: thief changes sim card

Hi there

 

I am trying F-Secure Safe and wonder what happens if the a thief changes the sim card. Would the anti-theft function still function (locate phone, alarm, locking phone etc)?

 

Cheers

Best Answer

  • Frank7Frank7 Posts: 6
    Accepted Answer

    Hi Ben

     

    The problem has been with my phone. I am using Cyanogenmod and it is set to give new apps only limited rights. Unfortunately, F-Secure app did not have the right to access and send sms. I've adjusted the permissions and after a restart, the field for the trusted number is available, now. 

     

    Without your response I would have thought that F-Secure doesn't have that feature any longer and had given up on F-Secure. Thank you very much for your support!

Comments

  • BenBen Posts: 2,640

    Hi Frank,

     

    You can review this article.

     

    "If someone changes the SIM card in your device when Anti-Theft is turned on, your device is locked and the trusted number receives an SMS alert. Note: Make sure that you have set up the trusted number (see article How do I create a trusted number for Anti-Theft?) and the device lock is turned on."

     

     

    Enfcmedic384Frank7
  • Frank7Frank7 Posts: 6

    Hi Ben

     

    Thanks for your kind response with useful links. Unfortunately, I don't have the option to set-up a TRUSTED NUMBER under settings. I have enabled anti-theft with a security code and see only the following options under the settings:

    - activate anti-theft

    - email address (provided) to receive a new security code if lost

    - change security code

    - change screen lock

     

    Do I not have the option because I am still on trial period? I am using F-Secure SAFE for Android (german version).

     

    Regards

    Frank 

  • BenBen Posts: 2,640

    Do you currently have a sim card in your device?

     

  • Frank7Frank7 Posts: 6

    Yes, I have. May it be that this anti-theft feature does not work everywhere. I live in a Pacific country.

    Cheers

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