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Problems with FS Protection Portal
Hi, Unfortunately we currently have an issue with the FS Protection portal. It is possible to log in, but some options are not working once logged in. We are currently seeing an error message saying "Error (1000) - An error occurred. please try again or contact support". We are working on resolving the issue as soon as…
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FS Protection Beta tester
FS Protection I am getting false trojan readings. This is happening with certian install programs When I download the install software for System Mechanic 11.7 Professional. I get a false reading, then it is quarintined.....smpro_dm.exe Name: Gen:Trojan.Heur.GZ.COX@biCQVwq File: N:\System Mechanic 11\smpro_dm.exe Size: 448…
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TP126 Windows Client Release
fs protection 2.23 build 296 If the above is correct, TP126 is installed on my machine, but without any upgrade prompt. I only noticed it had upgraded because the icons have changed. Will this be the procedure for future upgrades?
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Latest Update
Hi hope I'm doing this right...With the latest update loaded it said there were problems with anti-virus and browser so I checked the website link on the bottom where downloaded items are and looked on the popup screen and it said everything was running. Is there any other place I should look or don't worry about it? Thanks
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Nice that you made halloween theme. Other themese in the future?
Also i have been complaning this for couple of years now please make more themes and let us users choose what theme to use
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TP125 Windows client release
Hi A new version, TP125, of Windows client was just released. TP124 was skipped and never released to beta. * Launch pad 2.23 build 296 * Antivirus 14.125 build 100 * Browsing protection 2.125 build 3008 New features Antivirus * Improvements in license expiry and renewal scenarios Browsing Protection * If user's default…
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better to have an option to set the frequency of update
cannot find any option to choose the frequency of fs secure update. now the product updates once an hour. I hope can have an option to choose the update period, such as 6hours, 12 hours, 1day. ususally no need to update too many times one day.
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Change of email address of My FS Protection Portal
Hi, I was wondering if an email address of My FS Protection Portal (https://safeavenue-tp.sp.f-secure.com/iframe/-sso/fs_protection/) could be changed, because I don't have access to the old email anymore so if I need to reset the password, it may be a problem. Thanks
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FSP made his computer no response when firefox invoked IDM
Hello NikK Glad to see you again! @NikK My friend used FSP with his WIN 7(x64bit) computer,but he complained that FSP made his computer no response when firefox invoked IDM(Internet Download Manager),no-response made he have to shut off computer,he tried two times,all failed. He tried to uninstall FSP,no-response not…
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fs Protection for Mac won't check for updates under Yosemite
fs Protection for Mac was working fine under Mavericks. When I upgraded to Yosemite, I keep getting a message that the server couldn't be reached (Check your connection and try again). All other Interenet applications are working normally, there are no proxies in the way. Suggestions, please? Walt
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Suggestions for phone Anti-theft (wipe/erase)
This is regarding the phone wipe option with the Anti-theft. I was using an Android 4.4.2 and felt like I had to play with the anti-theft options. I wiped my phone just to see what would happen two days ago, I just noticed today that nothing on the SD card was removed. Currently the only thing which resides in my SD card…
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F-Secure on Windows 10 Preview
Hi Any luck doing F-Secure with Windows 1 preview??? http://windows.microsoft.com/en-us/windows/preview F-Secure still need to release their own firewall!
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Can't install fs protection
I've installed the control panel, but FS Protection isn't installed. I click on Install, and get a box "Downloading and upgrading components. Please wait.". I've let this run literally overnight and then some. Windows 8.1 64 bit. No idea what other information I'd need to provide. Any suggestions? Thanks.
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TP123 Windows client release
Hello A new version of Windows client was released. * Launch pad 2.23 build 296 * Antivirus 14.123 build 101 * Browsing protection 2.122 build 2915 New features Common: * Removed Device ID information from client, since that does not match Safe portal device name and is confusing * New icon for upgrade (visible only in…
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Please help! I have a Virus!
I ran the FS Protection, full computer scan late last night when I was finished online, as I do every night. When I awoke this morning the report says it found a virus. I followed the prompts and did the recommended (automatic) but it said it couldn't clean it or something similar. Something to the fact that it was in an…
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Password for Browsing Protection of FS Protection
Hello, I need to set a password to protect parental control (blocking content or Browsing protection in general). I do not want to create additional restricted accounts. When FSP blocked some adult site - the child can put exception alone without limitations...
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F-Secure Internet Security latest version
I notice that I no longer get the pop-up Safe Banking when I access the majority of my banking sites. I have 4 web addresses for banking and only one of these does the pop up activate. Please advise.
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Windows activation and missing display drivers problems
Hello all beta users! We have received multiple reports of Windows starting to require activation and/or missing display drivers after reboot. We are investigating the problem but so far no breakthrough with it. If you run into these problems, please submit a bug report to us with support tool output. We need all possible…
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We hope FS add one option when we need to choose-
Dear FS TeamI'm very luck to use your beta production named of FS Protection,but I have a question when I used it,please open FS Protection and click DeepGuard setting,On the right side, we have 4 options to choose,now we choosed 3(ask me whether to connect to the Internet), when I opened one software,such as CCleaner,FS…
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TP122 Windows Client Release
No problems upgrading, and the new colours and icons are much better. :) Can't really comment on Banking / Browser Protection - it just works. Nice one, guys, keep up the good work!
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FSP - Possible Windows activation issue?
This may be coincidental, but since installing FSP on my Windows 7 machine, I have had to revalidate Windows on two occasions, after getting alerts that my copy of Windows is not genuine. Of course, it IS genuine, and I have made no changes to Windows that I am aware of that could trigger a revalidation. Has anyone else…
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Instalation Failed win 7 sp-1 everything up to date
I have tyed running the install as admin and user i'm the only one on this pc it goes through everything then at end I get screen instalation failed my maching runs 1 OS Win 7 sp-1 everythings up to date I could not find the tool to make a FS Report but am still looking ! Has Anyone had it fail to install ?
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can not login
Yesterday I signed up for the new FS protection. As I already use old test of Internet security technology preview. I had myself also signed from there. I tried to log into the loggin FS protection website today in the explanation was that I had to give it my email address and then would receive the interpretation and…
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FS Protection on vista
Hi I have installed FS Protection on a Windows Vista 32bit. It handled installation process properly, even uninstalling f-secure Internet Security Technology Preview what was failing on Windows XP. Thanks!
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TP121 Windows client release
Some of you may wonder why you are not receiving the TP121 upgrade. Please check if the upgrade is already installed by right-clicking the tray icon and selecting about. If it says 2.21 build 281, then you are already upgraded. The situation was caused by misconfiguration which was noticed and fixed in 20 minutes. Ville…
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Is there an exception list for banking protection?
As I'm working for a bank, every time I login the webmail system (which use SSL) when I work out of office, banking protection triggered and I can only keep ending it when the banking protection is triggered again so I can check out other websites like doing researches etc. Is there an exception list that I can add to so I…
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Does FS Protection have the Banking Protection like the F-Secure Beta program did?
I just installed the FS Protection on my Desktop yesterday. I will load it on my tablet & laptop soon. But, today I paid some bills but the Banking Protection did not activate like it did on the F-Secure Beta Program. I thought the FS Protection was supposed to be the same as the F-Secure Beta Program? Do I maybe have to…
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3 FS-Protection installed
Hi I have installed F-Protection on a Desktop Windows 8.1 on a Laptop Windows 7 and a Tablet Android 4.4 all working great and I am impressed on how well they are working, Next step a MacBook. Thanks Mario
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Problem with re-installing Internet security 2014
I had to uninstall my program due to notebook problem. I downloaded trial copy thinking I could insert my license code into it, however, the copy did not download successfully. Now, in trying to download a further copy I get message to say cannot because trail version has been previously used. So how please can I get my…
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FSP (android 4.4.2) -Significant increase in battery consumption
Hi, (I'll do later today proper report of this to the beta team.) Have you others noticed the same? For me, the phone's "lifetime" dropped to ~half of what it used to be. Of course this is always a tricky subject, no day is similar as other and when you do these "unofficial-battery-consumption-tests" they usually are worth…
