Subscription Validity

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Fitzy
Fitzy Posts: 1 New Member

Hi.. I have had various Freedome subscriptions, and now wish to ensure I have a single ongoing subscription running for my devices. However, for a specific subscription reference, the ‘valid until’ date showing on my Mac is about 3 months before it appears to expire on the original email, which offered 1year plus 3 months free, for 3 devices.. why would this be please? Thank you.

Accepted Answer

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
    edited February 2021 Answer ✓
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    Hello @Fitzy !


    I've checked your email address in our database and found a purchase for F-Secure FREEDOME VPN from June last year.

    Your purchase considered a multi-platform, multi-device subscription in the form of license code for FREEDOME valid for 13 months for 3 devices.

    Should you activate your license key let's say on 24th of June, 2020, it should then be valid until 24th of July, 2021.

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