Browsing Protection off on iOS version 18.4

System
System Posts: 158 Enthusiast
in Web Browsing
This discussion was created from comments split from: 25.2 Reputionicon in Safari only when user is logedin at fsecure?.
Like Awesome

Comments

  • Kapteeni85
    Kapteeni85 Posts: 22 Enthusiast

    The browsing protection is still off in 25.3.1 version, so it is not fixed. At least on iPhone 18.4

    Like Awesome
  • ArthurVal
    ArthurVal Posts: 289 F-Secure Product Expert
    https://community.f-secure.com/en/discussion/comment/140451#Comment_140451

    Hi. The original report was about an issue with Total Mac product. I was mainly commenting on the availability of the fix for the Mac product.

    @Firmy I think it would make sense to split the discussion related to the issue mentioned in the latest comment to a separate thread so that the relevant team can review and comment to avoid mixing up separate issues. Would you be able to help with this?

    Best regards, Arthur

    F-Secure Technology, Mac Team

    1Like 1Awesome
  • Firmy
    Firmy Posts: 2,133 Community Manager

    Hello @Kapteeni85

    Could you please provide more details about the issue you're experiencing?

    I attempted to replicate the issue on the F-Secure app version 25.3.311400 and iOS version 18.4; however, there is no problem.

    Kindly ensure that you have the Browsing Protection by F-Secure extension installed on your Safari browser. For assistance with setting it up, please refer to this: Setting up the Browsing Protection extension in Safari

    Thank you, and have a wonderful day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

    Like Awesome
  • HrOptisch
    HrOptisch Posts: 1 New Member

    Dear team,

    I might imagine that I am facing the same (or at least similar) issue since the update to iOS 18.4 (on the iPhone 16 pro), running F-Secure version 25.3.311400.

     

    Opening the VPN-protection settings page I find the “tracking protection” and the “browser protection” (I hope these are the correct names, as I am running the German version of F-Secure) to be switched OFF. I then turn both features back to ON and exit the settings page again. So far, so good.

    Re-opening the VPN-protection settings page at any time I do find these two options to be switched OFF again.

     

    I’ve tried deleting the VPN configuration from the device, logging out of F-Secure, deleting the program and reinstalling it properly for several times but the issue remains the same. It repeatedly happens endlessly, it seems.

    And I could not imagine any iPhone setting which could interfere/contribute… (?)

     

    Do these functions work in the background despite of that and is it just a wrong display?

    Or is it a true malfunction?

    (Opening some homepage in Safari browser the green marker for the browsing protection is at least displayed and looking it up in the Safari settings the app extension is switched on…)

     

    Looking forward to a proper solution to rebuild trust.

     

    If you feel that you need to move my portion into a new thread, then please feel free to do so.

    Kind regards,

    HrOptisch

     

     

    Like Awesome

Categories