F-Secure host (Restricted) service cause big UDP protocol problems

ABVisie
ABVisie Posts: 1 New Member
in Device Protection

Hi,

Recent updates have caused huge problems by customers using F-secure.
UDP communication is blocked and immediatly when the F-secure service is turned off everything is working again.

Please act quick to solve these problems.

Kind Regards,
Arno

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Answers

  • Firmy
    Firmy Posts: 2,157 Community Manager

    Hello @ABVisie

    Welcome to the F-Secure Community.

    We are aware that the same issue has been reported in the thread: Current update of F-Secure causes problems with UDP communication. Our team is actively investigating the matter. We recommend following the thread for any updates.

    Thank you for your patience and understanding.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

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  • Shawny11
    Shawny11 Posts: 1 New Member

    I need assistance in resolving a data base update

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  • Firmy
    Firmy Posts: 2,157 Community Manager

    Hello @Shawny11

    Welcome to the F-Secure Community.

    Could you share more details about the issue that you are having with database update? Is it stuck in a restart loop? What operating system version are you using and what is the F-Secure app version installed?

    Thank you.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

    Like Awesome

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