Latest upgrade (1.8.3451.0) broke Freedome again
After upgrading to the latest update on my Windows, Freedome lost all functionality again.
I'm getting the 'VPN initialization error' message that says my IPv6 is disabled. I'm pretty sure this has nothing to do with IPv6 randomly disappearing from my network adapter configuration as Freedome was working fine with the previous version.
And I have checked that IPv6 is enabled (also from registry) and have rebooted inbetween.
Could you please fix it again?
The update button is scary. For me it pretty much always breaks to software and I'm paying for a service that I'm not getting. I guess this is a good way of teaching people on not to update their software.
Kindly get in touch with our Support team via chat or phone to investigate on the error after the upgrade.
However, please have a look at this article which has the same error message to see if it helps.
I've read the article - didn't help. Also tried this and it didn't solve it either.
I have had this same problem for a few times already. Last time it was solved by me not using my PC for 2 months and waiting for an update. That update fixed it and the latest broke it again.
Chat & phone support are pretty hard to use due to restricted hours. Email would be better.
So the case is still open.