After reseting my nexus 5x i dont have my subscribtion

danbar78 Posts: 1 New Member



I reseted my phone a months ago and when i reinstalled Freedome i got a prompt who asks about my key. I bought a 5 device subscription 2 months ago and cant find my key anywhere. I bought via the android app and choosed "best value" and redirected to f-secure homepage. I worked perfect until i reseted my phone. Can you please help me get my code back?


Best regards



  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi Daniel,


    Were you able to use the code from the email? I am just following up on the issue to see if you have received the email.

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