After reseting my nexus 5x i dont have my subscribtion

danbar78

Hi 

 

I reseted my phone a months ago and when i reinstalled Freedome i got a prompt who asks about my key. I bought a 5 device subscription 2 months ago and cant find my key anywhere. I bought via the android app and choosed "best value" and redirected to f-secure homepage. I worked perfect until i reseted my phone. Can you please help me get my code back?

 

Best regards

Daniel

[Deleted User]

Hi Daniel,

 

I checked with Support and have asked them to resend your order details. Could you please check your email and retrieve the code from the email?

[Deleted User]

Hi Daniel,

 

Were you able to use the code from the email? I am just following up on the issue to see if you have received the email.