I have a 5-device license, but it seems that the mac app counts multiple users as separate devices. I have used Freedome on five devices but have run out of licenses.
If this is so, how can I fix this problem?
Please refer to this article.
I don't understand this FAQ - does this now say (third bullet) that an active VPN of one account is automatically also used by other accounts when switching over to them? Why (first bullet) would I need a separate license then?
I have bought a 5 devices license and therefore want to be able to use is on my MacBook with all accounts running on them. It's still the same single device regardless of who's logged on to it. On my iPhone I have a 'user license' that is linked to my Apple ID.
If really each user account on a Mac requires to use one of the license key, isn't F-Secure mixing up a device with a user license?
Thank you for the answer. In my case I noted that I accidentially had used the code on too many devices.
How can I remove a license from a device? What about if the device no longer exists?