[HELP] Where I can find my account ID?

I bought Freedome in Sep for my Mac. Can I use Freedome on my iphone as well? If yes, where I could find my account ID? I counldn't find my purchasing email I think 

Accepted Answer


  • But where can I find my subscription code?? I just bought the license in Sep. and have been using it on my Mac. Is it possible to find my subscription code somehow?? Thanks!
  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hi Molly3,


    You can find the subscription code from the order details email. Please check your inbox for the email you received after the Freedome purchase.

  • Same issue, but with an additional twist, 
    I dont have that email, due to a server-crash.

  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hi @Torleiv,


    I have asked the support to resend your order details to your email address (which you used during the purchase). Could you please check your email for the license details?

  • Thank you, that solved my problem


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