Freedome v1.8.3451 won't work with Microsoft Edge browser

ballege
ballege Posts: 16
in F-Secure Freedome VPN

Hi,

Freedome v1.8.3451 won't work with Microsoft Edge browser (Windows 10 Pro v1607 build 14393.576)

Edge won't display the home page (Bing, DuckDuckGo doesn't matter) when Freedome is active:

Message (in Dutch):

Deze pagina is niet bereikbaar

(which means 'cannot reach page')

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Comments

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi ballege,

     

    Are you still having this issue? Does the error message show up with every other website you open with Edge or only for the homepages? Are the other browsers working fine with Freedome on?

     

    Like
  • ballege
    ballege Posts: 16
    With every website (bing. Duckduckgo)
    other browsers are fine
    Like
  • ballege
    ballege Posts: 16
    Works now
    Like
  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi ballege,

     

    Just to confirm, does it work with Edge as well? If you still have any issue, please get in touch with our support to troubleshoot further.

    Like
  • ballege
    ballege Posts: 16
    Works with edge as well
    Like
  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello Ballege, 

    Do you have the problem on every virtual location you choose? 
    Can you reach those page through normal browsing?

    Like
  • ballege
    ballege Posts: 16

    Hello Ben,

    problem in MS Edge came back

    (firefox for example works fine)

    Tried Amsterdam location, but that did not help.

    Browsing in MS Edge is not possible.

    typing the URL does not help

    and For example: open a new tab and use search bar (=Bing) to find the page = "page unreachable"

    Like
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