Epson network printer issue

huxdug
huxdug Posts: 4
in F-Secure VPN

Since I have installed Freedome my Epson wifi printer has stopped printing and scanning has anyone come across this problem or knows how to rectify?

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  • huxdug
    huxdug Posts: 4
    It is an Epson WF2530, and system is a W7 pro 64 bit.
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  • Linesy
    Linesy Posts: 8

    It works for me when Freedome protection is OFF.

    It does not work when protection is ON.

     

    Have you tried when protection is off?

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi huxdug,

     

    Is the Printer and the device in which Freedome is installed are on the same subnet?

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  • huxdug
    huxdug Posts: 4

    Not yet will try this afternoon, many thanks.

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  • huxdug
    huxdug Posts: 4
    Will need to check this out, what is the best way to check installation on the subnet?
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